• Resolved thethingswelack

    (@thethingswelack)



    Hi,

    In the admin dashboard when i select a form to see the submissions, I get a 405 return error after 1 – 2 minutes of loading.

    I run the latest version of wordpress and plugin.

    Thank you,
    R

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    We apologize for the inconvenience.

    Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( 'WP_DEBUG', false );

    3. Change false into true, so the line looks like this:
    define( 'WP_DEBUG', true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Afterwards, please have a look at WordPress administrative dashboard and your website front for PHP errors, warnings, notices, and send them to us. They will help us identify the problem.

    Please let me know in case you have questions.
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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