Title: Submission values not saving.
Last modified: March 5, 2023

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# Submission values not saving.

 *  Resolved [wilsondescendants](https://wordpress.org/support/users/wilsondescendants/)
 * (@wilsondescendants)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/submission-values-not-saving/)
 * Hello, my page has a registration form with Forminator. In order to determine
   the registration costs I have some conditional fields. The User will choose their
   age and the amount will show below as well as the total. On the site the Amount
   Field and Total Field populate correctly. However, when I go to submissions and
   look at the data, both fields state $0. When I export the data the fields say
   0 as well. Please advise.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubmission-values-not-saving%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
 * (@wpmudevsupport13)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/submission-values-not-saving/#post-16530922)
 * Hi [@wilsondescendants](https://wordpress.org/support/users/wilsondescendants/)
 * I hope you are doing well today.
 * Please export your form, upload it to google drive or dropbox and share a link
   to that file in your next reply so that we could review that form on our side.
 * Kind Regards,
   Kris
 *  Thread Starter [wilsondescendants](https://wordpress.org/support/users/wilsondescendants/)
 * (@wilsondescendants)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/submission-values-not-saving/#post-16534098)
 * Hello, Thank you for responding. I believe I have exported it correctly. here
   is the link to the google doc. [https://docs.google.com/document/d/1MtBTz9b9hUX8rcMx9Sia8FJRfa9ps-SeOsVvLmkbaeo/edit?usp=sharing](https://docs.google.com/document/d/1MtBTz9b9hUX8rcMx9Sia8FJRfa9ps-SeOsVvLmkbaeo/edit?usp=sharing)
 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/submission-values-not-saving/#post-16545575)
 * Hi [@wilsondescendants](https://wordpress.org/support/users/wilsondescendants/)
 * Sorry for the delay here.
 * Thank you for the file,
 * I could find two problems there, the initial one was the calculation options 
   were disabled in the Age fields, so when the calculation tried to run Age * 0
   + something it returned actually no value, could you also review your calculations?
 * Because something * zero is 0 so it is not actually getting the value set in 
   the Age in count on your formula.
 * But I also applied a fix by wrapping the fields into ( ) in the calculations,
   please import the following form: [https://pastebin.com/y8WjLQ2y](https://pastebin.com/y8WjLQ2y)
 * Use the option to replace the emails while importing the form, then click to 
   edit your form and check the calculations.
 * The new output now is [https://monosnap.com/file/qfVLfUuvWXdLpLPaehS54LzuFGlmnr](https://monosnap.com/file/qfVLfUuvWXdLpLPaehS54LzuFGlmnr)
 * Best Regards
    Patrick Freitas
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/submission-values-not-saving/#post-16573901)
 * Hello [@wilsondescendants](https://wordpress.org/support/users/wilsondescendants/),
    ﻿
   We haven’t heard from you for several days now, so it looks like you no longer
   need our assistance. ﻿ Feel free to re-open this ticket if needed. ﻿ Kind regards
   Kasia

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Submission values not saving.’ is closed to new replies.

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## Tags

 * [submissions](https://wordpress.org/support/topic-tag/submissions/)

 * 4 replies
 * 4 participants
 * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/submission-values-not-saving/#post-16573901)
 * Status: resolved