Submission message does not adhere to paragraphs

Resolved Ronaldt
(@neejoh)

5 years, 6 months ago

Hi,

When a visitor submits a form it spits out an inline message that does not include the paragraphs that we set up in the visual text editor.

Output on screen:
https://res.cloudinary.com/comsi-rtv/image/upload/v1602238901/Forminator/submit-msg-output.png

Output in HTML:
https://res.cloudinary.com/comsi-rtv/image/upload/v1602239014/Forminator/submit-msg-html.png

Form settings in backend:
https://res.cloudinary.com/comsi-rtv/image/upload/v1602238901/Forminator/submit-msg-settings.png

We expected it to output three paragraphs to make it more readable.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

5 years, 6 months ago
Hi @neejoh

Sorry to hear you are having this problem.

I was able to replicate the issue and we are going to report to the plugin developer.

You can use the br to break the line,
```
Something nice here 
Also here
```
Let us know the result you got.
Best Regards
Patrick Freitas
Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

5 years, 6 months ago

Hi @neejoh

I hope you are doing well.

We haven’t heard from you in a while, I’ll go and mark this thread as resolved.

However, feel free to let us know if you have any additional question or problem.

Best Regards
Patrick Freitas

Thread Starter Ronaldt
(@neejoh)

5 years, 6 months ago

Well it is not resolved yet.

I didn’t respond because you said you’ll take it up with the devs. So I’ve been patiently waiting.

Plugin Support Dimitris – WPMU DEV Support
(@wpmudev-support6)

5 years, 6 months ago

Hello there @neejoh

This is truly tasked for our developers, so they can provide a fix on a future release. We really can’t provide any ETAs on plugin updates though.

Was the workaround shared above working for you? Please advise!

Finally, this is about marking this topic as resolved, not the issue itself, as it is helping us working and maintaining these support forums here. 🙂

Thank you,
Dimitris

Thread Starter Ronaldt
(@neejoh)

5 years, 6 months ago

Yes, using line breaks works. We would rather use paragraphs of course but for now this workaround works.

I’ve marked this topic as resolved trusting that it will be fixed

Predrag – WPMU DEV Support
(@wpmudev-support1)

5 years, 6 months ago

Hi @neejoh,

The issue is on our to-do list for future fixes, and while we don’t have ETA at the moment it will be included in one of the future releases for sure 🙂

Cheers,
Predrag

Viewing 6 replies - 1 through 6 (of 6 total)

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