Support » Theme: Poseidon » Submission failed on comments

Submission failed on comments

  • Resolved 7strangethings

    (@7strangethings)


    1 month, 2 weeks ago

    Hiya

    I’ve had two people tell me on two different articles that they’ve been unable to leave comments due to getting an error message ‘submission failed’. I can’t replicate the problem and someone has succeeded in commenting in between the two failures so I don’t know how to resolve the issue?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Theme Author ThemeZee

    (@themezee)

    1 month, 1 week ago

    Hi there,

    Thanks so much for using Poseidon.

    The theme just displays the default comment form of WordPress Core, so I guess some server configuration or plugins might interfere with your comments. You can try to deactivate all your plugins and just test your comment forms as logged-out user with a different browser.

    Sorry but I don’t have any better answer here. You can also ask about this in the general WordPress support forums, since this is not really a theme issue.

    Cheers,
    Thomas

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