Support » Theme: Responsive » Submenu in mobile devices

  • Resolved wgm



    I have a local website for testing new releases of plugins and theme before I update the life website. I use a child theme with Responsive Theme as parent.

    The menus of last update version 4.5.4 of Responsice Theme looks good on mobile device an works fine, except when there are more than one submenu under a parent menu. I will explain.

    | parentmenu-1       v| parentmenu-2       v|
    |  submenu-1-1        |  submenu-2-1        |
    |  submenu-1-2       v|  submenu-2-2       v|
    |   subsubmenu-1-2-1  |   subsubmenu-2-2-1  |
    |   subsubmenu-1-2-2  |   subsubmenu-2-2-2  |
    |  submenu-1-3        |  submenu-2-3       v|
    |  submenu-1-4        |   subsubmenu-2-3-1  |
    |  submenu-1-5        |   subsubmenu-2-3-2  |

    “Click” means hitting the arrow “v”
    “Touch” means hitting the menu entry

    Click on “parentmenu-1 v” shows “submenu 1-1, 1-2, 1-3, 1-4, 1-5” – fine.
    Touch on “submenu-1-1, 1-2, 1-3, 1-4, 1-5” opens the linked page – fine.
    Click on “submenu-1-2 v” shows “subsubmenu-1-2-1, 1-2-2” – fine.
    Touch on “subsubmenu-1-2-1” opens page – fine.

    Now the strange behaviour

    Click on “parentmenu-2 v” shows “submenu 2-1, 2-2, 2-3” – fine.
    Touch on “submenu-2-1, 2-2, 2-3” opens the linked page – fine.
    Click on “submenu-2-2 v” shows “subsubmenu-2-2-1, 2-2-2” – fine.
    Touch on “subsubmenu-2-2-1” opens linked page – fine, BUT also shows “subsubmenu-2-2-1, 2-2-2”

    Now clicking the second submenu:
    Click on “submenu-2-3 v” shows “subsubmenu-2-3-1, 2-3-2” – still fine, BUT when touching entry “subsubmenu-2-3-1”, then the other “subsubmenu-2-2-1,…” are also shown AND nothing happens. A second touch on wanted entry “subsubmenu-2-3-1” will shows up the linked page.

    In short of all this explanation I can say: having more than one submenu under a parent menu, then the first one in the column works as expected, on the other submenus I need to touch twice the submenu entry to see the page.

    I hope the explanation is understandable.

    • This topic was modified 1 year, 3 months ago by wgm.
    • This topic was modified 1 year, 3 months ago by wgm.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter wgm


    Message to moderator:

    I modified two times the section with the CODE tags to get a nice example menu. I have not much experience with forum editor.

    Thank you for pointing out this issue to us. We are working on it and the fix will be released in the upcoming release @wgm

    Thread Starter wgm


    Not fixed in Version 4.5.5

    @wgm The issue has been fixed in this release. Can you please clear the cache on your website and check? If the issue still comes, please share your URL so that we can investigate.

    Thread Starter wgm



    the site is, Version 4.5.5 is installed, no further modifications, cache cleared multiple times during tests.

    For testing I used Samsung S9 with Google Chrom and notebook with Google browser and Mozilla Firefox and developper tools for mobile view. Effect is same on both devices.

    Desktop view:

    All top-level menu entries are in one line

    Abteilungen/Sportangebote v
    Turnen-Erwachsene >
    Turnen-Kinder >

    The submenu is shown by mouse over entry. When clicking, the page is shown an the selected path in the menu will be highlighted.

    Mobile view:

    All top-level entries are in one column, that’s fine!

    Abteilungen/Sportangebote v – click on arrow “v” shows menu entries, fine.
    Turnen-Erwachsene v
    Turnen-Kinder v

    The submenu is only shown when the arrow “v” is clicked – fine

    When I click on “v” of Turnen-Erwachsene, submenu is shown and after touching an entry the page is shown – fine, BUT at the same time when touching, the submenu of Turnen-Kinder is shown, that’s should not happen.

    Another effect when clicking on “v” of Turnen-Kinder, the submenu is shown and after touching an entry, the expected page is NOT shown, BUT the submenu of Turnen-Erwachsene is shown in addition, that should not happen. Only with a second touch of the same entry in Turnen-Kinder the desired page is shown. This is not good.

    I hope these explanations give you some more infos.

    @wgm Apologies for the inconvenience. We’ve fixed the issue and will be releasing the fix this week.

    Thread Starter wgm


    It works! – Thank You for good work.

Viewing 7 replies - 1 through 7 (of 7 total)
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