Support » Plugin: WP Snow Effect » Submenus not showing

  • Hello,
    Today I discovered that all submenus where I have activated the plugin are no longer showed up.
    I have bought the pro version last night but had to deactive on the bought version of my website as all submenus were not showing resp. no longer accessible.
    But you can see the homepage I indicated above which is active with the free version with the same behavior. On portfolio for example should appear drawing, illustration and so on.
    For both websites I use the same theme.
    What could be the matter that the submenus are not showing up?
    Thanks in advance for any hint.
    Regards,
    Brigitte

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    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello, unfortunately, I had to deactived wp snow effect as all dropdown menu are not showing up and are not accessible.
    On Portfolio or Pages or Elements are a range of sub menus (dropdown)
    I have unmarked on mobile but wp snow effect runs anyway on mobile. Why?
    Can you check the following demo site where I still have activated the wp snow effect and how it could be solved?

    Thanks in advance:
    https://www.demo1.smart3.ch

    Regards,
    Brigitte

    Plugin Contributor WPManiax

    (@wpmaniax)

    Hi Brigitte,

    I’ve checked your site and it really seems to be some theme incompatibility. Did you try to play with z-index in settings and set it to much lower number? Please try to set it to 10 and let’s see what happens.

    best,
    Csaba

    Hi Csaba,
    Thank you. Yes, I did – just played around with all different z-index (options as well) and/or lower number …. no way, dropdown menus are not displayed.
    That’s a pity!

    Kind regards,
    Brigitte

Viewing 3 replies - 1 through 3 (of 3 total)
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