Subject: Login form stops responding after updating to WordPress 6.9

  • Resolved altstack

    (@altstack)


    4 months, 2 weeks ago

    Hi,

    After updating my site to WordPress 6.9, I encountered an issue where the default WordPress login form stopped responding.
    When clicking the login button on /wp-login.php, nothing happens — no redirect, no error message, and no login attempt is processed.

    What I tested

    • The frontend of the site loads normally.
    • Existing logged-in users can still access the admin dashboard without issues.
    • Server error logs did not show anything directly related to the login request.
    • No JavaScript errors appear in the browser console on the login page.

    How I identified the cause
    After disabling plugins one by one, I found that:

    Deactivating “Profile Builder” immediately restores normal login behavior.

    When Profile Builder is active, the login button does nothing at all.
    When Profile Builder is deactivated, the default WP login screen works correctly.

    Environment

    • WordPress: 6.9
    • PHP: 8.3.21
    • Profile Builder: 3.15.0
    • Theme: Custom theme
    • No other plugins or custom code that modify the login process.

    This issue only occurs after updating to WordPress 6.9.

    Could you please investigate compatibility with WordPress 6.9?
    It appears that something in the plugin is interfering with the core login process.

    If you need additional logs or debugging information, I will gladly provide it.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Georgian Cocora

    (@raster02)

    4 months, 2 weeks ago

    Hello @altstack,

    Are you using Invisible reCaptcha and do you have it activated on your default login form? A link to your website would also help.

    Let me know.

    Best Regards.

    Thread Starter altstack

    (@altstack)

    4 months, 2 weeks ago

    Thank you for your reply.

    First of all, I would like to apologize for posting a new thread without noticing that another user had already created a similar one earlier.

    I did have Invisible reCAPTCHA enabled.
    After reactivating the plugin and disabling the Invisible reCAPTCHA field for the forms from the Manage Fields screen, the issue I previously reported was resolved.
    (For now, I am operating with reCAPTCHA turned OFF.)

    As the other user mentioned in their thread,
    I also tested by commenting out line 191 in index.php, and this likewise avoided the issue:

    // include_once( WPB_PLUGIN_DIR . '/front-end/default-fields/recapticha/recapticha.php' );

    To answer your question:
    The login form where I confirmed this issue was the default WordPress login form, which I have only customized with a custom logo.
    For testing purposes, I also tried a frontend login form created with Profile Builder using [wppb-login], and it showed the same behavior.

    Regarding access details:
    I prefer not to post my admin URL publicly in this forum, but if it is essential for troubleshooting, please let me know whether it would be acceptable to share it privately (e.g., via email).

    Thank you again.

    Plugin Support thomaswild

    (@thomaswild)

    4 months, 2 weeks ago

    Hello @altstack,

    Our team has recently released an update to our plugin. Could you try to update your version of PB to 3.15.1 and try again to see if the issue persists with the reCAPTCHA turned on?

    One other recommendation would be using reCAPTCHA V3 instead.

    Thread Starter altstack

    (@altstack)

    4 months, 1 week ago

    Thank you to the Profile Builder team for the quick response and update.

    After updating to the latest version, I can confirm that the login button issue has been resolved and everything is working correctly.

    I also tried configuring reCAPTCHA v3, and it appears to be functioning without any problems.

    Thank you very much for providing and maintaining such a great plugin.

Viewing 4 replies - 1 through 4 (of 4 total)

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