Subdomains Gone

  • Resolved gramey

    (@gramey)


    11 years, 11 months ago

    My multisite using subdomains has been working properly until now. As of this morning, I can only access the main domain and the last subdomain that I created. The main domain is:

    http://www.isalesmart.com/

    The only subdomain still working is:

    http://walkingdead.isalesmart.com/

    I can also get to the Network Admin but all other subdomains are unavailable and, most disturbing, I cannot get to their dashboards either.

    Does anyone have a clue as to what could have happened?

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  • Thread Starter gramey

    (@gramey)

    11 years, 11 months ago

    I used a computer connected via a different network to the Intternet and was surprised to find that the browser was adding www to the subdomain name. This is an older site and was created before WordPress had the ability to have subdomains. Everything has been working fine until today. I added a permanent redirect to the non-www version of the domain and that fixed the problem. Now I need to find out how to change the settings in WordPress for the base domain. Within the Network Admin for WordPress, the primary domain is showing up as http://www.isalesmart.com but it is grayed out and I can’t see where to change it. Can anyone help?

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