Support » Fixing WordPress » subdomain site not opening

  • Hi,
    On my main domain, I have created a subdomain to test another site. But after installing wordpress, I can open and work in the dashboard but when I try to open the site for testing, it shows me an error that “wp-config file is already installed”.
    The site does not open. I can see my site through “customize”. I have created a separate database and user for this subdomain.
    Can somebody help me on this. This is a little urgent.
    p.s. I am using wordpress 5.0.3

Viewing 3 replies - 1 through 3 (of 3 total)
  • Did you upload a fresh WordPress files to the new folder? All files should be taken straight from the installation package, not the existing installation.

    Also, please try to refresh your browser’s cache (ctrl + F5)




    Doublecheck your database connection on the wp-config.php file.

    Thread Starter S Saxena



    Thanks to you all. I have solved my problem. It was the database connectivity with wp-config.php file.


Viewing 3 replies - 1 through 3 (of 3 total)
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