Title: Jetpack causings Subdomain critical error – cannot deactivate
Last modified: October 12, 2024

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# Jetpack causings Subdomain critical error – cannot deactivate

 *  Resolved [haarisqureshi](https://wordpress.org/support/users/haarisqureshi/)
 * (@haarisqureshi)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/subdomain-critical-error/)
 * My site got hit by the ‘There has been a critical error on this website’ lock.
   I managed to get in by forcing the plugins to deactivate by renaming the plugin
   folder, then I went through the process of reactivating the plugins one by one:
 * ![](https://i0.wp.com/public.albusvia.uk/avwpplugins.png?ssl=1)
 * Everything was fine until I got to Jetpack. I activated Jetpack and then from
   that point onwards, the homepages of my subdomains load fine, but if I go to 
   any of the pages off of them (e.g. a blog post), it has a critical error. But
   when I tried to rollback my activation of Jetpack, it doesn’t go through, being
   blocked by a critical error (when I go back in the browser to return to the plugin
   manager, it still shows as active). If I try to deactivate all the plugins again
   via my FTP, I can no longer get into my WP Admin unlike before.
 * I also can’t get into my subdomain WP admins for anything except my main domain
   site, unsure if this was the case before I re-activated Jetpack or not. The site
   that sits in my main domain doesn’t seem affected.
 * I’ve managed to deactivate all the plugins but Jetpack refuses, and seems to 
   continue to cause the error.
 * Thanks for any assistance anyone can give.
    -  This topic was modified 1 year, 7 months ago by [haarisqureshi](https://wordpress.org/support/users/haarisqureshi/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsubdomain-critical-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/subdomain-critical-error/#post-18068412)
 * I recommend getting in touch with Jetpack’s support about this via [https://jetpack.com/contact-support/?rel=support](https://jetpack.com/contact-support/?rel=support)
   if you have any of their paid Jetpack plans or [https://wordpress.org/support/plugin/jetpack/](https://wordpress.org/support/plugin/jetpack/)
   if you do not.
 *  Thread Starter [haarisqureshi](https://wordpress.org/support/users/haarisqureshi/)
 * (@haarisqureshi)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/subdomain-critical-error/#post-18068426)
 * Thanks, [@macmanx](https://wordpress.org/support/users/macmanx/)! I will do that!
   🙂
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/subdomain-critical-error/#post-18068441)
 * You’re welcome!
 * Thread continues at [https://wordpress.org/support/topic/jetpack-causings-subdomain-critical-error-cannot-deactivate/](https://wordpress.org/support/topic/jetpack-causings-subdomain-critical-error-cannot-deactivate/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Jetpack causings Subdomain critical error – cannot deactivate’ is closed
to new replies.

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/subdomain-critical-error/#post-18068441)
 * Status: resolved

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