Support » Theme: Mantra » sub menu not working

  • Resolved Christina3467

    (@christina3467)


    This site capitalistwizard.com has been up for over a year and just recently sub menus stopped dropping down.
    The parent menu title is navigating towards nothing “#” and has worked in the past for the pages to just drop down upon “portfolio”

    I am working in latest updated “Mantra2.3.1 theme. I have deactivated all plugins and the same result, however; when I switch to 2013 theme it works properly…and the sub menus work properly also when i switch back to “Mantra” on the first preview screen…But as soon as it’s “saved and activate“(d)

    This is obviously frustrating for me and my client. Please and Thank You for your responses 🙂

Viewing 15 replies - 1 through 15 (of 19 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Please link the website with the issue.

    Thread Starter Christina3467

    (@christina3467)

    Thread Starter Christina3467

    (@christina3467)

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    This code no longer works and is causing a knock-on effect that stops your dropdown working:

    jQuery("#access .menu ul li").hoverIntent({
    	over: function(){jQuery(this).children("ul").show(400);},
    	out: function(){ jQuery(this).children('ul').hide();},
    	timeout:400}
    );

    Did you disable any plugins relating to “hoverIntent”?

    Thread Starter Christina3467

    (@christina3467)

    Not that I remember. I disabled every plugin though. and it still doesn’t work.
    Check site now deactivated
    Does the above jquery code need to be adjusted? Where does it live…if so?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you try reinstalling the theme with all plugins deactivated?

    Thread Starter Christina3467

    (@christina3467)

    ok…

    Thread Starter Christina3467

    (@christina3467)

    oh geez. That did not work either 🙁

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Even though there’s not this issue on the theme’s demo site it looks like a theme issue and I’ll wait for the author to respond.

    You could try asking on the developers forum:

    Forum

    They might see that faster.

    Thread Starter Christina3467

    (@christina3467)

    follow new thread at Cryout Creations

    Thread Starter Christina3467

    (@christina3467)

    I guess I am still going to wait for this thread as well.
    no response from either thread, yet

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I’d give them at least 3 days to respond, they don’t get paid.

    Whatever plugin is loading scripts from freestockcharts.com is causing incompatibilities. If I block scripts from this external domain, the menu on your site works fine in my browser. Figure out and disable that plugin.

    You’ll have issues again later. Your site is loading 2 jQuery versions:

    <script type='text/javascript' src='http://capitalistwizard.com/wp-includes/js/jquery/jquery.js?ver=1.10.2'></script>
    ...
    <script type='text/javascript' src='http://code.jquery.com/jquery.min.js?ver=3.7.1'></script>

    You will need to figure out which plugin is adding the second call (loading the external version) as this will definitely break functionality when the two versions become out of sync (they are now, incidentally, the same version).

    PS: We do offer premium support if you’re expecting support within 24 hours. Otherwise, support provided here and on our forums is done in our free time and may come sooner or later…

    Thread Starter Christina3467

    (@christina3467)

    ok thanks I will try to do these things

Viewing 15 replies - 1 through 15 (of 19 total)
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