Support » Plugin: Button Generator - easily Button Builder » Sub-Menu Not Accessible on Mobile

  • Hi @wpcalc @lobov,
    When i view the website on Mobile phone(any browser), I am not able to access the sub-menu, neither by clicking on it or hovering over it.
    I am using the latest version of Button Generator.

    Appreciate your immediate help please.

    Thanks / Manish

Viewing 12 replies - 1 through 12 (of 12 total)
  • @wpcalc Hi, not to push you for a prompt reply but I may not be able to afford any further delay & have to look for other options.

    Hope you understand.

    Thanks

    Plugin Contributor Wow-Company

    (@wpcalc)

    Hello.

    ​Can you send the link to the page with the issue and screenshot with the problem?

    mb299

    (@mb299)

    http://www.thetrainernetwork.in

    No option here for sharing the screenshot

    Plugin Contributor Wow-Company

    (@wpcalc)

    You can take a screenshot and send a link to it

    mb299

    (@mb299)

    mb299

    (@mb299)

    About Us button has one sub-menu whereas My Account has 2 sub-menu

    Plugin Contributor Wow-Company

    (@wpcalc)

    Your mobile version of the menu has not submenu

    <li id="mm-menu-item-981" class="menu-item menu-item-type-gs_sim menu-item-object-gs_sim menu-item-has-children menu-item-981"><button class="btg-button btg-button-2" data-url="https://www.thetrainernetwork.in/about-us/" data-action="link" onclick="btnaction(2)">About Us</button>
    </li>

    On desktop the next code

    <li id="menu-item-981" class="menu-item menu-item-type-gs_sim menu-item-object-gs_sim menu-item-has-children menu-item-981"><button class="btg-button btg-button-2" data-url="https://www.thetrainernetwork.in/about-us/" data-action="link" onclick="btnaction(2)">About Us</button>
    <ul class="sub-menu">
    	<li id="menu-item-1059" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1059"><a href="https://www.thetrainernetwork.in/blog/">Blog</a></li>
    </ul>
    </li>
    mb299

    (@mb299)

    What needs to be done in this case @wpcalc ?

    And how about the My Account button, which has 2 sub-menu? I am sure the mobile version doesn’t have a sub-menu either.

    What needs to be done. Please do let me know.

    Thanks

    Plugin Contributor Wow-Company

    (@wpcalc)

    You must create a submenu for the mobile version of the menu.
    Or send email to theme support about submenu for mobile

    mb299

    (@mb299)

    @wpcalc My Mobile Menu & sub-menu is working fine with the normal menu structure (text menu) wordpress offers, that means if I don’t use the buttons, it works fine.

    It’s only the buttons that are not working in the mobile version

    Any thoughts on this? If you say so, I will write to my theme support as well.

    Thanks

    Plugin Contributor Wow-Company

    (@wpcalc)

    Perhaps the problem is that your menu does not support buttons, but only links. Therefore, the mobile menu does not work correctly.

    mb299

    (@mb299)

    Possibly @wpcalc

    I can check this with my theme support and then act accordingly.

    Thank you for your help.

Viewing 12 replies - 1 through 12 (of 12 total)
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