Title: STUMPED Last modified: October 13, 2023 --- # STUMPED * Resolved [condor111](https://wordpress.org/support/users/condor111/) * (@condor111) * [2 years, 6 months ago](https://wordpress.org/support/topic/stumped-5/) * Using Brevo all systems checked and all DNS zones implemented. API key created and yet I can still not send a test email. * **Versions:** **WordPress:** 6.3.2**WordPress MS:** No**PHP:** 8.0.30**WP Mail SMTP:** 3.9.0 * **Params:** **Mailer:** sendinblue**Constants:** No**API Key:** Yes * **Debug:** Email Source: WP Mail SMTP Mailer: Brevo unauthorized: Key not found * **[Event #21](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundForminatorOctober 12, 2023 at 8: 08 pm * **[Event #20](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:56 pm * **[Event #19](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:46 pm * **[Event #18](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundForminatorOctober 12, 2023 at 7: 45 pm * **[Event #17](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:39 pm * **[Event #16](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:35 pm * **[Event #15](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundBulletProof Security ProOctober 12, 2023 at 7:22 pm * **[Event #14](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:21 pm * **[Event #13](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:13 pm * **[Event #12](https://lakewyliehomefurniture.com/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=debug-events&search&date&action=filter_date&paged=1#)** ErrorMailer: Brevo unauthorized: Key not foundWP Mail SMTPOctober 12, 2023 at 7:12 pm * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstumped-5%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * [David](https://wordpress.org/support/users/dpinson/) * (@dpinson) * [2 years, 6 months ago](https://wordpress.org/support/topic/stumped-5/#post-17122752) * Hi there [@condor111](https://wordpress.org/support/users/condor111/), * You may be creating the API key under the SMTP tab. Make sure to click the API Keys tab first: * [https://a.supportally.com/i/XFhuuK](https://a.supportally.com/i/XFhuuK) * After that, hit the link to generate your API Key. * In case it helps, you can check out this guide in our documentation. It walks through setting up a connection to Brevo, and includes screenshots of each step in the process: [https://wpmailsmtp.com/docs/how-to-set-up-the-sendinblue-mailer-in-wp-mail-smtp/](https://wpmailsmtp.com/docs/how-to-set-up-the-sendinblue-mailer-in-wp-mail-smtp/) * I hope that helps! Have a great day! * Thread Starter [condor111](https://wordpress.org/support/users/condor111/) * (@condor111) * [2 years, 6 months ago](https://wordpress.org/support/topic/stumped-5/#post-17122934) * Hi David yeah that is the catch 22 on this one since I set up two prior to this install and they worked as directed. Everything in the tutorial has been done. I even created new API keys before and after changing the DNS requirements. That is why I am baffled. the two other sites worked perfectly. I will recheck all SPF DNS DMIK settings. It is crazy. * Thread Starter [condor111](https://wordpress.org/support/users/condor111/) * (@condor111) * [2 years, 6 months ago](https://wordpress.org/support/topic/stumped-5/#post-17124062) * Fixed and yes it was human error thanks Dave I looked at this too quickly and then relooked again today it was the smtp key I was making. not the API * [https://a.supportally.com/i/XFhuuK](https://a.supportally.com/i/XFhuuK) - This reply was modified 2 years, 6 months ago by [condor111](https://wordpress.org/support/users/condor111/). Reason: added link for others Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘STUMPED’ is closed to new replies. * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440) * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/) * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/) ## Tags * [test email](https://wordpress.org/support/topic-tag/test-email/) * 3 replies * 2 participants * Last reply from: [condor111](https://wordpress.org/support/users/condor111/) * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/stumped-5/#post-17124062) * Status: resolved