Students Cannot Find Their Purchased Course

  • Resolved lesnivila

    (@lesnivila)


    1 year, 3 months ago

    Dear developers,

    Unfortunately, the issue with the purchased course, which appeared before more then 3 months seems not to be solved. First, I have thought, that I made a mistake, but now I have read in the forum that another user has the same problem. I want to sell paid video courses, I uploaded the video course on my site and my husband was the test student, who made an account and he could not find his purchased course on his student account. Could you please fix it as soon as possible? I uploaded the course as an attachment in the course builder and it seemed to be alright. Thank you very much. Have a great day and thank you so much for this great course plugin!

    Martina

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Academy LMS

    (@academylms)

    1 year, 3 months ago

    Hi @lesnivila,
    It is actually not an issue, but we will improve in here.
    Goto Your WooCommerce Order section then see all order is pending status, you need to approve all order then student enrolment will be 100% completed.
    If you still facing issue, please come to our support center from here

    Thank You
    Academy LMS

Viewing 1 replies (of 1 total)
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