Title: Stucks
Last modified: November 24, 2022

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# Stucks

 *  Resolved [Bryan](https://wordpress.org/support/users/weeklykorea/)
 * (@weeklykorea)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/stucks/)
 * Frst Step “Set up your accounts” not proceed and stucks forever!
 * Don’t make this kind of plugin please!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/stucks/#post-16230471)
 * Hi there [@weeklykorea](https://wordpress.org/support/users/weeklykorea/) 👋
 * > Frst Step “Set up your accounts” not proceed and stucks forever!
 * Thanks for reaching out, let’s figure out why things are not lining up!
    From
   what I gather, while trying the setup and configuration steps ([direct link here](https://woocommerce.com/document/google-listings-and-ads/#setup-and-configuration))
   the screen was frozen on step one. Just to clarify, how possible is it that the
   Internet connection dropped while doing so?
 * A picture is worth a thousand words, as the saying goes, therefore, could you
   share a screenshot of the screen where the process gets stuck, please? [https://snipboard.io/](https://snipboard.io/)
   is a good (online) tool of choice for sharing it here.
 * In order for us to investigate further, could you please share a copy of your
   site’s System Status? You can find it via `WooCommerce > Status`. Select `Get
   system report` and then `Copy for support`. 
 * Additionally, could you also provide us with the **fatal error logs** (if any)
   under `WooCommerce > Status > Logs`.
 * Once you’ve copied each, you can either paste them in your response here, or 
   use [https://pastebin.com/](https://pastebin.com/) for pasting it there and sharing
   it with us.
 * Looking forward to hearing from you!
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/stucks/#post-16276328)
 * Hi there! 👋
 * Since we’ve heard nothing from you in a while, I’m marking this as resolved. 
   We’ll be here if and/or when you’re ready.
 * Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Stucks’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
 * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/stucks/#post-16276328)
 * Status: resolved