Title: Stuck Payments
Last modified: March 16, 2026

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# Stuck Payments

 *  Resolved [🅟🅔🅡🅘🅐🅖🅞](https://wordpress.org/support/users/periago/)
 * (@periago)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/)
 * Whats up with the email that I received and the message on the website about 
   stuck payments?
 * Hello,
 * The Paid Member Subscriptions plugin has detected 5 payments (totaling 5RM) that
   are older than 30 days and will not be automatically processed.
 * These payments require your attention to ensure your members can continue their
   subscriptions.
 * To analyze the issue and resolve it, please contact our support:
   [https://wordpress.org/support/plugin/paid-member-subscriptions/#new-topic-0](https://wordpress.org/support/plugin/paid-member-subscriptions/#new-topic-0)
 * Paid Member Subscriptions
 * > [View post on imgur.com](https://imgur.com/a/iHonZPK)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [danozeran](https://wordpress.org/support/users/danozeran/)
 * (@danozeran)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18853625)
 * I just received a similar notification today for the first time. Not sure what
   it means or how to fix it.
 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18853930)
 * We are aware of some false positive issues that can affect the Stuck Payments
   Detected notification. At the moment, we’re working on a fix, and we will come
   back as soon as possible with an update regarding this situation.
 * Best regards,
 *  [myadrenallife](https://wordpress.org/support/users/myadrenallife/)
 * (@myadrenallife)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18854283)
 * We are having the same exact issue – the problem is I can’t figure out how in
   the world to find the license key needed to open an actual ticket – it should
   not be this difficult.
 * The Paid Member Subscriptions plugin has detected 20 payments (totaling $500)
   that are older than 30 days and will not be automatically processed.
 * These payments require your attention to ensure your members can continue their
   subscriptions.
 * To analyze the issue and resolve it, please contact our support:
   [https://wordpress.org/support/plugin/paid-member-subscriptions/#new-topic-0](https://wordpress.org/support/plugin/paid-member-subscriptions/#new-topic-0)
 * Paid Member Subscriptions
 *  [paul43mpc](https://wordpress.org/support/users/paul43mpc/)
 * (@paul43mpc)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18854976)
 * I have the same issue:
 * **248 Stuck Payments Detected**
 * There are **248** payments (totaling **£1,847.5**) that are older than 30 days
   and will not be automatically processed. Contact support for assistance.
 * This is urgent. Please advise.
 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18855098)
 * We have just released a new version of Paid Member Subscriptions, which should
   fix all of these false positives.
 * Please update the plugin to version **3.0.1**, after which go to Paid Member 
   Subscriptions -> Settings -> Payments -> make a modification to one of the settings(
   for example, the “Renewal” option) -> Save Settings -> change back the setting-
   > Save Settings. This is in order to clear the cache, otherwise it will take 
   approximately 1 hour to observe the changes.
 * Please let us know how it goes.
 *  [paul43mpc](https://wordpress.org/support/users/paul43mpc/)
 * (@paul43mpc)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18855102)
 * The update seems to have fixed it. Thank you.
    -  This reply was modified 1 month ago by [paul43mpc](https://wordpress.org/support/users/paul43mpc/).
 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18856358)
 * Glad to hear this!

Viewing 7 replies - 1 through 7 (of 7 total)

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 * ![](https://ps.w.org/paid-member-subscriptions/assets/icon-256x256.png?rev=2961161)
 * [Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction](https://wordpress.org/plugins/paid-member-subscriptions/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-member-subscriptions/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-member-subscriptions/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paid-member-subscriptions/reviews/)

 * 7 replies
 * 5 participants
 * Last reply from: [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * Last activity: [1 month ago](https://wordpress.org/support/topic/stuck-payments/#post-18856358)
 * Status: resolved