Support » Plugin: Master Slider - Responsive Touch Slider » Stuck on loading data…

  • Resolved phantamon

    (@phantamon)


    The plugin is working fine, but when I try to edit a slider using the admin panel I will get suck at Loading data…

    This is the error im getting in the console

    Uncaught ReferenceError: __MSP_SLIDER_ID is not defined
    at masterslider.wp.js:9
    ember.min.js?ver=3.4.1:17 Uncaught Error: There is no route named settings
    at _.handlersFor (ember.min.js?ver=3.4.1:17)
    at a.<anonymous> (ember.min.js?ver=3.4.1:18)
    at i.b.get (ember.min.js?ver=3.4.1:10)
    at e (ember.min.js?ver=3.4.1:10)
    at a.<anonymous> (ember.min.js?ver=3.4.1:18)
    at i.b.get (ember.min.js?ver=3.4.1:10)
    at e (ember.min.js?ver=3.4.1:10)
    at a.<anonymous> (ember.min.js?ver=3.4.1:18)
    at i.b.get (ember.min.js?ver=3.4.1:10)
    at e (ember.min.js?ver=3.4.1:10)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor averta support

    (@averta_support)

    Hi,

    Thank you for choosing Master Slider.

    I guess there is a conflict between your plugins.
    
Please deactivate all the installed plugins, then reactivate them one by one. After activating each plugin, check out and see if the issue persists.

    If the problem persists, you can select the default theme and check out again. It’s possible that your theme is causing an issue.

    Please let me know the result.

    Best,


Viewing 1 replies (of 1 total)
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