• Resolved poseidonnow

    (@poseidonnow)


    Hi.
    I thought I had some problems with G Site Kit.
    So I uninstalled.

    Now I’ve installed back.
    After going through the “To use Site Kit, sign in with your Google account. The Site Kit service will guide you through 3 simple steps to complete the connection and configure the plugin” window, it says Im a verified owner and then I’m back to

    “To use Site Kit, sign in with your Google account. The Site Kit service will guide you through 3 simple steps to complete the connection and configure the plugin”.

    Can you please help me?
    Thanks!.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @poseidonnow Thanks for reporting. If not already done can you try the steps below and inform me if you are able to successfully connect:
    – Reset Site
    – Temporarily switch WordPress themes
    – Setup Site Kit once more using a Chrome browser incognito window

    If the above fails can you please inform me of the following and we can troubleshoot further:
    – Your Site Health information
    – Your current web hosting provider
    – Does Site Kit work for any other WordPress websites you may have?

    Hello All ,

    I have the same problem.,
    I am stuck at the same page , it just refreshes the page when i click the login with google button.
    I have to say that i got it working once on the same website after installing it through uploading the zip package.
    But then i had to reset it because i got it linked to the wrong account and never got it to work again, tried all the above and more( removing cache and trying from other browsers -incognito and non-incognito -).
    Please fix this.

    @lazylight thanks for your report as well. Would it be possible for you to open a new topic and provide a screenshot of where you get stuck and your Site Health information? Thank you!

    Thread Starter poseidonnow

    (@poseidonnow)

    Thanks for the reply.

    this is the site health.

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: es_ES
    user_language: es_ES
    timezone: +00:00
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/vyrsacl/public_html
    wordpress_size: loading...
    uploads_path: /home/vyrsacl/public_html/wp-content/uploads
    uploads_size: loading...
    themes_path: /home/vyrsacl/public_html/wp-content/themes
    themes_size: loading...
    plugins_path: /home/vyrsacl/public_html/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-dropins (3) ###
    
    advanced-cache.php: true
    db.php: true
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: Visual Composer Starter (visual-composer-starter)
    version: 3.0.3
    author: El equipo de Visual Composer
    author_website: https://visualcomposer.com/
    parent_theme: none
    theme_features: widgets, title-tag, custom-logo, custom-background, automatic-feed-links, post-formats, html5, post-thumbnails, menus, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, editor-style
    theme_path: /home/vyrsacl/public_html/wp-content/themes/visual-composer-starter
    
    ### wp-themes-inactive (4) ###
    
    Twenty Nineteen: version: 1.4, author: el equipo de WordPress
    Twenty Seventeen: version: 2.2, author: El equipo WordPress
    Twenty Sixteen: version: 2.0, author: el equipo WordPress
    Twenty Twenty: version: 1.1, author: El equipo de WordPress
    
    ### wp-plugins-active (14) ###
    
    a3 Lazy Load: version: 2.2.2, author: a3rev Software
    Adapta RGPD: version: 1.2, author: Superadmin
    Call Now Button: version: 0.3.6, author: Jerry Rietveld
    Classic Editor: version: 1.5, author: WordPress Contributors
    Insert Headers and Footers: version: 1.4.4, author: WPBeginner
    Loginizer: version: 1.4.3, author: Raj Kothari
    Really Simple SSL: version: 3.2.9, author: Rogier Lankhorst, Mark Wolters
    Site Kit by Google: version: 1.2.0, author: Google
    Unlimited Addons for WPBakery Page Builder: version: 1.0.40, author: Blox Themes
    Use Any Font: version: 5.5, author: Dinesh Karki
    W3 Total Cache: version: 0.13.1, author: BoldGrid
    WhatsApp Chat: version: 4.6.0, author: QuadLayers
    WPBakery Page Builder: version: 6.1, author: Michael M - WPBakery.com
    wpCentral: version: 1.5.0, author: Softaculous Ltd.
    
    ### wp-plugins-inactive (3) ###
    
    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    Code Snippets: version: 2.14.0, author: Code Snippets Pro
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: No está disponible
    imagemagick_version: No está disponible
    gd_version: 2.2.5
    ghostscript_version: 9.25
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.26.9.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.4.2 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 600
    memory_limit: 256M
    max_input_time: -1
    upload_max_size: 1G
    php_post_max_size: 8M
    curl_version: 7.62.0 OpenSSL/1.0.2k
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.29-cll-lve
    client_version: 5.7.29
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/vyrsacl/public_html/wp-content
    WP_PLUGIN_DIR: /home/vyrsacl/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    

    my host y planetahosting.cl

    The kit does work with my webpage. It worked. Then I uninstalled it and a day later when I decided to install it again the problem started.

    Hope you can help me!.

    Plugin Support James Osborne

    (@jamesosborne)

    @poseidonnow Thats for the update. Do you have any other sites on the same web host which you can check Site Kit setup from?

    Thread Starter poseidonnow

    (@poseidonnow)

    Nope. We just have that landing page.

    I even get the gmail app notification and I check and everything and then I’m still back to that site.

    Plugin Support James Osborne

    (@jamesosborne)

    @poseidonnow Thanks for the update, I’m trying to recreate the same issue with the following plugins active and when using the Visual Composer Starter theme.
    – WPCentral
    – Adapta RGPD
    – Loganizer

    As I’m unable to recreate we may require more troubleshooting steps. Can you inform me of the following:
    – Did you perform any updates to plugins or themes when this started occuring
    – Were there any hosting environment changes make since Site Kit last worked as expected?

    Thread Starter poseidonnow

    (@poseidonnow)

    The only thing that changed was that my webpage changed from http to https.
    Everything remained the same.

    Hope this can help.
    Tanks a lot.

    @poseidonnow thanks for the additional info. You may be experiencing this issue that we’re working on in our repository. We’ll keep you updated on its progress.

    Thread Starter poseidonnow

    (@poseidonnow)

    Ok.
    Thanks a lot!.

    Hello , somebody can help me ?
    same problem … i dont find the solution

    Plugin Support James Osborne

    (@jamesosborne)

    @lemosema Can you please open a new support topic as per forum guidelines and we would be happy to assist from there.

    Please add as much information to your support topic such as your URL, plugins used or your Site Health Information.

    @poseidonnow we released the fix in version 1.5.0. Could you do the following:

    1) Update the plugin to the latest version 1.5.0
    2) Reset Site Kit
    3) Proceed with the setup process

    Let us know if you are successfully connected.

    If you continue to experience an issue, please provide your Site Health info anew (we’ve added a new section for Site Kit specifically that will help us troubleshoot further).

    I had some problems.
    this is the site health.

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: th
    user_language: th
    timezone: +07:00
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/midnight/domains/midnightbrownie.com/public_html
    wordpress_size: 40.88 MB (42870332 bytes)
    uploads_path: /home/midnight/domains/midnightbrownie.com/public_html/wp-content/uploads
    uploads_size: 711.35 MB (745902259 bytes)
    themes_path: /home/midnight/domains/midnightbrownie.com/public_html/wp-content/themes
    themes_size: 8.71 MB (9138332 bytes)
    plugins_path: /home/midnight/domains/midnightbrownie.com/public_html/wp-content/plugins
    plugins_size: 67.12 MB (70375494 bytes)
    database_size: 5.35 MB (5607794 bytes)
    total_size: 833.41 MB (873894211 bytes)
    
    ### wp-active-theme ###
    
    name: Lyrical (lyrical)
    version: 1.1.3
    author: GoDaddy
    author_website: https://www.godaddy.com/
    parent_theme: Primer (primer)
    theme_features: wp-block-styles, align-wide, editor-styles, editor-style, infinite-scroll, custom-header, custom-background, editor-color-palette, custom-logo, automatic-feed-links, title-tag, post-thumbnails, customize-selective-refresh-widgets, menus, html5, post-formats, widgets
    theme_path: /home/midnight/domains/midnightbrownie.com/public_html/wp-content/themes/lyrical
    
    ### wp-parent-theme ###
    
    name: Primer (primer)
    version: 1.8.7 (latest version: 1.8.8)
    author: GoDaddy
    author_website: https://www.godaddy.com/
    theme_path: /home/midnight/domains/midnightbrownie.com/public_html/wp-content/themes/primer
    
    ### wp-themes-inactive (5) ###
    
    Bold Photography: version: 1.0.6, author: Catch Themes (latest version: 1.0.8)
    Twenty Nineteen: version: 1.4, author: the WordPress team
    Twenty Seventeen: version: 2.2, author: ทีมเวิร์ดเพรส
    Twenty Sixteen: version: 2.0, author: ทีมเวิร์ดเพรส
    Twenty Twenty: version: 1.1, author: the WordPress team
    
    ### wp-mu-plugins (1) ###
    
    installatron_hide_status_test.php: author: (undefined), version: (undefined)
    
    ### wp-plugins-active (12) ###
    
    Disable Comments: version: 1.10.2, author: Samir Shah
    Jetpack by WordPress.com: version: 8.3, author: Automattic
    Limit Login Attempts Reloaded: version: 2.10.1, author: WPChef
    List category posts: version: 0.81, author: Fernando Briano
    Post Grid by PickPlugins: version: 2.0.44, author: PickPlugins
    Post Views Counter: version: 1.3.1, author: Digital Factory
    Robo Gallery: version: 2.8.31, author: RoboSoft
    Robo Gallery Key: version: 1.5, author: RoboSoft
    Seed Fonts: version: 2.1.1, author: SeedThemes
    Seed Social: version: 1.4.0, author: SeedThemes
    Site Kit by Google: version: 1.5.0, author: Google
    Yoast SEO: version: 13.2, author: Team Yoast
    
    ### wp-plugins-inactive (3) ###
    
    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg
    Resize Image After Upload: version: 1.8.6, author: ShortPixel
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: ไม่พร้อมใช้งาน
    imagemagick_version: ไม่พร้อมใช้งาน
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-1062.1.2.el7.x86_64 x86_64
    httpd_software: Apache/2
    php_version: 7.3.10 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 64M
    php_post_max_size: 64M
    curl_version: 7.63.0 OpenSSL/1.0.2k
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.1.41-MariaDB
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/midnight/domains/midnightbrownie.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/midnight/domains/midnightbrownie.com/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### jetpack ###
    
    site_id: 170957510
    ssl_cert: No
    time_diff: undefined
    version_option: 8.3:1583308537
    old_version: 8.2.3:1582290447
    public: Public
    master_user: #1 louislee (louislee67@gmail.com)
    current_user: #1 louislee (louislee67@gmail.com)
    tokens_set: Blog User
    blog_token: SApod((u74^VbGf#W1oOStNlxEjHApGr
    user_token: le14U^ozf^I6Csg@WW$mt^yW&r8aCcs!
    version: 8.3
    jp_plugin_dir: /home/midnight/domains/midnightbrownie.com/public_html/wp-content/plugins/jetpack/
    plan: free
    HTTP_HOST: www.midnightbrownie.com
    SERVER_PORT: 443
    HTTPS: on
    REMOTE_ADDR: 58.9.54.233
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/www.midnightbrownie.com","siteurl":"https:\/\/www.midnightbrownie.com","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### google-site-kit ###
    
    version: 1.5.0
    php_version: 7.3.10
    wp_version: 5.3.2
    reference_url: https://www.midnightbrownie.com
    amp_mode: no
    site_status: connected-site
    user_status: not authenticated
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ⭕
    	https://www.googleapis.com/auth/userinfo.profile: ⭕
    	https://www.googleapis.com/auth/userinfo.email: ⭕
    	https://www.googleapis.com/auth/siteverification: ⭕
    	https://www.googleapis.com/auth/webmasters: ⭕
    search_console_property: none
    
    

    @louislee67 thanks for the information. To address your particular case could you open a new support topic with this information as well as with a description of what you experience and your site URL. We’d be happy to help you there.

Viewing 15 replies - 1 through 15 (of 19 total)

The topic ‘Stuck in: Sign in with Google to configure Site Kit’ is closed to new replies.