Support » Plugin: SiteGround Migrator » Stuck creating archives

  • Resolved dictationscratchpad

    (@dictationscratchpad)


    I have been trying to migrate my site using this plugin.

    After 18 hours it is still stuck at the “Transfer started. Creating archives of files…”

    The log does not contain any helpful knowledge.

    What could be the issue and how do I solve it? WordPress and WooCommerce are updated to latest version.

    [03-Sep-2020 14:27:20 UTC] INFO: Transfer started. Creating archives of files...
    [03-Sep-2020 14:27:20 UTC] INFO: Updating transfer id.
    [03-Sep-2020 14:27:20 UTC] INFO: Updating transfer psk.
    [03-Sep-2020 14:27:23 UTC] INFO: Site domain to be changed to dictus.dk/
    [03-Sep-2020 14:27:42 UTC] INFO: Transfer started. Creating archives of files...
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @dictationscratchpad

    Please provide your old site URL.

    Regards,
    Stanimir

    Thread Starter dictationscratchpad

    (@dictationscratchpad)

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Something is blocking our plugin.

    Please disable all security plugins if you have such and try again.

    Regards,
    Stanimir

    Thread Starter dictationscratchpad

    (@dictationscratchpad)

    I have disabled all plugins and started the migration again.

    It is still stuck at “Transfer started. Creating archives of files…”

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Something is blocking our plugin.

    Please enable the wp debug and check for errors in the debug.log

    Regards,
    Stanimir

    Thread Starter dictationscratchpad

    (@dictationscratchpad)

    I am only seeing the following:

    [08-Sep-2020 12:14:23 UTC] PHP Notice Trying to get property 'ID' of non-object in /var/www/html/wp-content/themes/Divi/includes/builder/functions.php on line 9290
    
    [08-Sep-2020 12:20:23 UTC] PHP Notice Undefined variable: error in /var/www/html/wp-admin/theme-editor.php on line 159
    
    [08-Sep-2020 12:20:23 UTC] PHP Notice Undefined variable: error in /var/www/html/wp-admin/theme-editor.php on line 277

    The Undefined variable error seems to have been resolved in the next version of WordPress.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    There is something else.
    I need access to your site in order to check what is causing the issue, but since you cannot provide such in a public thread, please open a support ticket in SG support section.

    Regards,
    Stanimir

    Thread Starter dictationscratchpad

    (@dictationscratchpad)

    I ended up going with a different plugin to package my site, then manually copy it to the server, unpack it, setup a database and now my site is up and running.

    Sadly this plugin did not do its job and I had to go a different route. Thanks for your reply but it took too long so I had to find other means.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Marking the thread as resolved.

Viewing 9 replies - 1 through 9 (of 9 total)
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