Title: Stuck at Restoring database… Last modified: August 24, 2016 --- # Stuck at Restoring database… * [Lucas-057](https://wordpress.org/support/users/lucas-057/) * (@lucas-057) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/) * Hello, I’m currently trying to import the wordpress back up that I generated and I’m stuck at “Restoring database…” its just spinning I don’t have a % status to let me know something is happening. I’ve used this plugin multiple times in the past, and this isn’t a large import 64mb. * Any help would be great! * [https://wordpress.org/plugins/all-in-one-wp-migration/](https://wordpress.org/plugins/all-in-one-wp-migration/) Viewing 15 replies - 1 through 15 (of 99 total) 1 [2](https://wordpress.org/support/topic/stuck-at-restoring-database/page/2/?output_format=md) [3](https://wordpress.org/support/topic/stuck-at-restoring-database/page/3/?output_format=md)… [5](https://wordpress.org/support/topic/stuck-at-restoring-database/page/5/?output_format=md) [6](https://wordpress.org/support/topic/stuck-at-restoring-database/page/6/?output_format=md) [7](https://wordpress.org/support/topic/stuck-at-restoring-database/page/7/?output_format=md) [→](https://wordpress.org/support/topic/stuck-at-restoring-database/page/2/?output_format=md) * [Marc](https://wordpress.org/support/users/natrio/) * (@natrio) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019287) * Hello, * I have the same problem here. When I’m importing the .wpress, it stuck and spinning on “Unpacking archive…”. * I tried it by “Import” and “Backups” functions. * Any help would be appreciated. * [Skus](https://wordpress.org/support/users/skus/) * (@skus) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019370) * Hello, I have the same problem. I’ve always use this plugin and everything was OK but now this problem I can’t migrate any site. Right now I’m stuck with 3 sites, please help. * [micklynch1976](https://wordpress.org/support/users/micklynch1976/) * (@micklynch1976) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019393) * Hi, I am having the same problem and it is really bugging me! Has anybody had any luck resolving this problem yet? * I have tested it on a subdomain and it worked fine but when I try it on an actual domain for an urgent job it just keeps spinning! * Thanks Mike * [danielshaw007](https://wordpress.org/support/users/danielshaw007/) * (@danielshaw007) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019479) * Hi, * Same problem happening to me right now.. Importing a WP site that a dev has exported and its sat spinning on “restoring database” * Using latest version 4.1.1 * Any ideas people / admin ? * Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/) * (@pimjitsawang) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019500) * Hi all, * Please install the pre-release version from [https://www.dropbox.com/s/r0598pk2t48y9vh/all-in-one-wp-migration.zip?dl=0](https://www.dropbox.com/s/r0598pk2t48y9vh/all-in-one-wp-migration.zip?dl=0) and see if your issue is resolved. * Make sure to export/import with the same version, too. * [danielshaw007](https://wordpress.org/support/users/danielshaw007/) * (@danielshaw007) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019510) * I will give that a go.. the dev exported with version 3.2.1 but he is not available to re export with this pre-release.. I will try an import with your download and see what happens. * thanks * [danielshaw007](https://wordpress.org/support/users/danielshaw007/) * (@danielshaw007) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019512) * seems to get stuck at 4% now, which was more than it did previously. * then i get the following error message * “All in One WP Migration failed reaching your webserver. Would you like to retry?” * [tomo_chocomint](https://wordpress.org/support/users/tomo_chocomint/) * (@tomo_chocomint) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019534) * Hi. I am not good at much English . * [https://www.dropbox.com/s/r0598pk2t48y9vh/all-in-one-wp-migration.zip?dl=0](https://www.dropbox.com/s/r0598pk2t48y9vh/all-in-one-wp-migration.zip?dl=0) * As with the direction of others , How can tried here modified files , although much remains of the read state I also 4% place . * Modify file or will you be when up time ? Because it is customer web site , I want to receive the early modified version in order to spring . * I’m sorry in poor English . Thank you . * [Webprom Design](https://wordpress.org/support/users/webprom/) * (@webprom) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019536) * ok, dev version transfer worked for me 🙂 thanks! please also update dev version file in Developers, [https://wordpress.org/plugins/all-in-one-wp-migration/developers/](https://wordpress.org/plugins/all-in-one-wp-migration/developers/)– it’s not the latest dev version and doesn’t work. * Thread Starter [Lucas-057](https://wordpress.org/support/users/lucas-057/) * (@lucas-057) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019538) * Tried the above dev version, for some reason I’m getting a “cannot write to / plugins folder” The host I am using has all permissions set to 777 by default so it shouldn’t have any issues permission wise. * Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/) * (@pimjitsawang) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019542) * Hi danielshaw007, tomo_chocomint and Lucas-057, * Can you submit the ticket to support at servmask.com for a further assistance? We are more than happy to help and take a look at your case. * [King Thor](https://wordpress.org/support/users/king-thor/) * (@king-thor) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019554) * Also experiencing the same issues. Put in a request at servmask zendesk… hope that was the right thing to do. * Tried the dev version as well and the plugin hangs up at “Restoring Database” after flashing “4%” in the popup. * [cryptooth](https://wordpress.org/support/users/cryptooth/) * (@cryptooth) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019555) * I have same problem. Restore progress hangs up while Restoring database… * When I check the error.log (located in /wp-content/plugins/all-in-one-wp-migration/ storage) first line tells about something: * [May 06 2015 14:43:54] ERROR Exception while importing: SQLSTATE[HY000]: General error: 1273 Unknown collation: ‘utf8mb4_unicode_ci’ * My MySql database collation is latin1_swedish_ci. And I cannot change to ‘utf8mb4_unicode_ci’ in PhpMyAdmin. There is no any option like these collation. * Any advice? * Kayhan * [cryptooth](https://wordpress.org/support/users/cryptooth/) * (@cryptooth) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019556) * Problem solved after upgrading MySQL to latest version. * New MySQL version (5.6) has utf8mb4_unicode_ci collation option. (old one is not-5.1) After changing database collation to utf8mb4_unicode_ci , restore progress completed… * [bandekk](https://wordpress.org/support/users/bandekk/) * (@bandekk) * [11 years ago](https://wordpress.org/support/topic/stuck-at-restoring-database/#post-6019557) * I get the same issue as ‘King Thor’ above, flashes up 4% then just hangs at restoring database, any ideas ? thanks * Also seems to delete wordpress or something from my site as when I go to access the URL I receive the language setup menu for wordpress….. Viewing 15 replies - 1 through 15 (of 99 total) 1 [2](https://wordpress.org/support/topic/stuck-at-restoring-database/page/2/?output_format=md) [3](https://wordpress.org/support/topic/stuck-at-restoring-database/page/3/?output_format=md)… [5](https://wordpress.org/support/topic/stuck-at-restoring-database/page/5/?output_format=md) [6](https://wordpress.org/support/topic/stuck-at-restoring-database/page/6/?output_format=md) [7](https://wordpress.org/support/topic/stuck-at-restoring-database/page/7/?output_format=md) [→](https://wordpress.org/support/topic/stuck-at-restoring-database/page/2/?output_format=md) The topic ‘Stuck at Restoring database…’ is closed to new replies. * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334) * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/) * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-migration/#faq) * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-migration/) * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/unresolved/) * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-migration/reviews/) ## Tags * [restoring database](https://wordpress.org/support/topic-tag/restoring-database/) * [Stuck](https://wordpress.org/support/topic-tag/stuck/) * 99 replies * 45 participants * Last reply from: [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/stuck-at-restoring-database/page/7/#post-6019693) * Status: not resolved