Title: Stuck at install.php
Last modified: August 20, 2016

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# Stuck at install.php

 *  Resolved [ubk1004](https://wordpress.org/support/users/ubk1004/)
 * (@ubk1004)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/stuck-at-installphp-1/)
 * Hi,
 * After providing all the details in the install step 1 now I am stuck in the install.
   php?step=2. If I resubmit then it says WordPress is already installed but I can’t
   login using the admin user name which I have specified!
 * Then I have opened the wp_users table using MySQL workbench and saw that there
   is no values in it. I have tried to add a user from backend but unfortunately
   I don’t know how to make it admin so when ever I am trying to get into the admin
   panel I am getting the message “You do not have sufficient permissions to access
   this page.”!
 * It’s the 3rd time I have tried the install by removing the old database and creating
   a new one but the same issue is coming. After I submit the install.php then it
   comes to the above mentioned page and do not show anything but the header file.
 * Any help would be appreciated.
 * Thanks,
 * UBK
 * UPDATE: I was using Google Chrome for the 1st 2 times but last time I have used
   Firefox and got the same problem.

Viewing 1 replies (of 1 total)

 *  Thread Starter [ubk1004](https://wordpress.org/support/users/ubk1004/)
 * (@ubk1004)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/stuck-at-installphp-1/#post-2826708)
 * Apparently in 4th try it was successful.. This time also I got a empty install.
   php?step=2. Only the header was visible. I have checked the database tables and
   found data in wp_users and finally I was able to log in.
 * Is all the messages are now removed from the Install.php file? Like: Installing
   tables or populating data or even a “Installation completed Successfully”?

Viewing 1 replies (of 1 total)

The topic ‘Stuck at install.php’ is closed to new replies.

## Tags

 * [admin user](https://wordpress.org/support/topic-tag/admin-user/)
 * [install.php](https://wordpress.org/support/topic-tag/install-php/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 1 reply
 * 1 participant
 * Last reply from: [ubk1004](https://wordpress.org/support/users/ubk1004/)
 * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/stuck-at-installphp-1/#post-2826708)
 * Status: resolved

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