Support » Plugin: BackUpWordPress » Stuck at "Creating Zip"

  • Although the original thread for Stuck at “Creating Zip” is marked as “resolved”, I’m getting this problem on my new hosting provider (Hawkhost): the files-only weekly schedule gets stuck on the “creating zip” phase.

    I’ve checked the directory and:

    • the problem doesn’t happen with database backup;
    • the zip file is complete and ok;
    • there’s a backup_warnings file (although it appears to contain warnings from other plugins…);
    • there’s a “schedule-running” file; and
    • the plugin seems to fail deleting the old backup file.

    I’ve also noticed that, if I manually delete the “schedule-running” file the “creating zip” message disappears and the plugin behaves like it worked fine.

    I use WordPress 3.5.2 and BackUpWordPress 2.3. Directory permissions are 755 and file permissions (in the directory) are 644.

    Can you help me?

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Viewing 15 replies - 1 through 15 (of 15 total)
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