Stuck at 100% uploading

  • Resolved longjohn1

    (@longjohn1)


    7 years ago

    Hello,

    I’m uploading a backup file (from all in one) to a site on SiteGround. I’ve hit 100% a few times and it just gets stuck. I saw from previous issues it might be the version, so I downgraded two versions but it’s still an issue.

    When I do get to 100%, I see the following in the Developer Console:

    Failed to load resource: the server responded with a status of 502 ()
    import.min.js?v=6.85&ver=5.1.1:1398 Uncaught Error: error
    at Object.error (import.min.js?v=6.85&ver=5.1.1:1398)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.1.1:2)
    at Object.fireWith [as rejectWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.1.1:2)
    at y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.1.1:4)
    at XMLHttpRequest.c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.1.1:4)

    I’m using SiteGround shared hosting which doesn’t usually allow any modifications of the server settings.

    Is this fixable?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Yani

    (@yaniiliev)

    7 years ago

    See if this thread helps https://wordpress.org/support/topic/uploading-a-file-stuck-at-100-what-to-do/

    You can also reach to SiteGround support, they will be able to assist you with your server settings.

    Thread Starter longjohn1

    (@longjohn1)

    7 years ago

    The thread wasn’t useful for me and did not resolve my issue. SiteGround doesn’t make server changes to shared hosting accounts, unfortunately. Does the error indicate anything specific you can highlight is the issue?

    • This reply was modified 7 years ago by longjohn1.
    Plugin Author Yani

    (@yaniiliev)

    7 years ago

    The error indicates that either memory_limit or max_execution_time or both are not enough high enough.

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: Yani
  • Last activity: 7 years ago
  • Status: resolved