Title: Stuck?
Last modified: August 30, 2016

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# Stuck?

 *  Resolved [laptopleon](https://wordpress.org/support/users/laptopleon/)
 * (@laptopleon)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/stuck-3/)
 * Hi,
 * I’m testing this for the first time. After hitting the ‘Upload Now’ icon on a
   few pages, it changes to ‘Importing Source’ but that’s it. How long should this
   take? Been waiting for ± 20 minutes now, no progress..
 * [https://wordpress.org/plugins/lingotek-translation/](https://wordpress.org/plugins/lingotek-translation/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Contributor [erichie](https://wordpress.org/support/users/erichie/)
 * (@erichie)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/stuck-3/#post-6839997)
 * laptopleon,
 * Are you still running into this issue? I have not been able to reproduce it but
   if you are still having problems I will need to look more into it.
 *  Thread Starter [laptopleon](https://wordpress.org/support/users/laptopleon/)
 * (@laptopleon)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840030)
 * Hi erichie,
 * Yes, I still have no idea how to get it going. It’s still stuck at Importing 
   source. We’re using it with a custom theme, but that shouldn’t matter, right?
 * Is there a checklist for lingotek?
 *  Plugin Contributor [erichie](https://wordpress.org/support/users/erichie/)
 * (@erichie)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840032)
 * No that shouldn’t matter. Have you tried manually refreshing the status? You 
   can click on the clock icon or the ‘Update translation status’ line item.
 *  Thread Starter [laptopleon](https://wordpress.org/support/users/laptopleon/)
 * (@laptopleon)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840035)
 * Yes, I tried that as well. No luck so far.
 *  [noverlin](https://wordpress.org/support/users/noverlin/)
 * (@noverlin)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840058)
 * Hello laptopleon,
 * I would like to see if you could try a few things to help resolve this.
 * – Since this is your first time enabling the plugin have you tried to disconnect
   the plugin and establish connection again?
 * – When you try to upload content press F12 to bring up the developer tools of
   your browser. Change to the network tab and then choose upload. Check to see 
   if any errors are present in the statistics.
 * – What theme are you currently running
 * – Can you message me the email you used upon sign up. I would like to check on
   our end if any content has been passed up or if its stopping at the upload process
 *  Thread Starter [laptopleon](https://wordpress.org/support/users/laptopleon/)
 * (@laptopleon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840077)
 * I disabled the plugin, then activated it again, because I thought that was what
   you meant at first. Then disconnected the account in the plugin, reconnected 
   again and then it worked!
 *  [noverlin](https://wordpress.org/support/users/noverlin/)
 * (@noverlin)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840079)
 * Great! I’m glad that worked, it likely was not making proper connection to your
   community and wasn’t uploading originally.
 *  Plugin Contributor [erichie](https://wordpress.org/support/users/erichie/)
 * (@erichie)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840101)
 * Glad you got it working laptopleon!
 *  Thread Starter [laptopleon](https://wordpress.org/support/users/laptopleon/)
 * (@laptopleon)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840103)
 * Thanks guys 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Stuck?’ is closed to new replies.

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## Tags

 * [Stuck](https://wordpress.org/support/topic-tag/stuck/)

 * 9 replies
 * 3 participants
 * Last reply from: [laptopleon](https://wordpress.org/support/users/laptopleon/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/stuck-3/#post-6840103)
 * Status: resolved