Support » Plugin: Blog2Social: Social Media Auto Post & Scheduler » Struggles With Advanced Automation

  • I really wanted to like this plugin. But they over sell the auto-posting capabilities, and their support.

    If you are a pure blogger, and login and create posts via the UI. This is for you. If you leverage other methods to create content it is going to struggle.

    I use gravity forms to create a “log book post” when I submit my form Gravity creates a WordPress post based on the data input. Gravity sets everything on the post that B2S is looking for. But when I open the post, the auto-poster is set to “disabled”. As a result my post is not auto published to my social feeds.

    I docked one star because they over state the “auto” capabilities.

    I docked one start cause because support is poor. The “pro” subscription is supposed to have better support such as phone. Not a phone number in sight, and you need to use community site for support. Support IS NOT improved because you have a higher tiered subscription.

    I docked another star because when I did get another response they blamed another plugin, while failing to just own that their automation implementation model does not work well with a heavily automated WP configuration.

    If your needs for automation begin AFTER you create WordPress content via the WP UI…this should work. If you create content outside of the WP UI…be prepared to not get what you paid for.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thank you for this feedback @ngcmos. We are sorry to hear your opinion.

    Blog2Social usually works smoothly with other WordPress plugins that are based on the general WordPress routine.

    One possible solution could be to use the Auto-Poster for imported posts in Blog2Social as we have already suggested in our answer to your support ticket. If we get your response, we will be happy to help you with more information to solve your issue.

    We will be happy to do anything we can to support you.

    Thread Starter ngcmos

    (@ngcmos)

    Thanks for another canned response. This attests to my disappointment in your support. I responded on the “ticket” hours ago. You opted to respond here first, with a solution that does not work.

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    We are sorry to hear this. However, we already proposed alternative solutions in the support thread and we offer every help to dig deeper into this issue, as this seems to be a very specific issue of your website environment. Please note, that WordPress does not allow support in this review section.

Viewing 3 replies - 1 through 3 (of 3 total)
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