• Resolved tissi2

    (@tissi2)


    Hi!
    I created a post with a wp-vr content. I inserted the content via a shortcode. I know that on a page that shows a summary of posts, html code is stripped in a certain way. In my case it shows jquery code after a functioning wp-vr-content. Is there a workaround to get this fixed? The link directs you to the summary site.

    Best regards
    Matthias

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @tissi2 , can you edit the page and provide us with screenshots to the whole page in edit mode?

    Thanks.

    Thread Starter tissi2

    (@tissi2)

    Just to be clear… The link above shows a summary of posts. The plugin is still functioning, but as you can see, there is visible code after the vr-content.

    The next picture shows the post in elementor edit mode:
    https://tissi-solutions.de/marne/Screenshot_VR.png

    The next picture shows you the summary site in elementor edit mode:
    https://tissi-solutions.de/marne/Screenshot_Aktuelles.png

    Is this what you wanted to get?

    Best regards

    • This reply was modified 3 years, 11 months ago by tissi2.
    • This reply was modified 3 years, 11 months ago by tissi2.
    • This reply was modified 3 years, 11 months ago by tissi2.
    • This reply was modified 3 years, 11 months ago by tissi2.
    • This reply was modified 3 years, 11 months ago by tissi2.
    • This reply was modified 3 years, 11 months ago by Jan Dembowski.
    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, we actually have a dedicated widget for Elementor.

    Can you try using that?
    Here’s the documentation for it.

    Do let us know. Thanks.

    Thread Starter tissi2

    (@tissi2)

    That did not do the trick. Unfortunately it did not change anything – still the same issue like before.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, we are looking into it and will give you an update soon.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @tissi2 , can you tell me what widgets you used on that page?

    Also, do you have any code minification plugin or caching plugin?

    Do let me know. Thanks.

    • This reply was modified 3 years, 11 months ago by C S Sultan.
    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @tissi2 , was just following up on the issue. Do let me know if you already found the solution. Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, since we didn’t hear from you for so long, we presume you found the solution. So I am marking this as resolved for now. If your issue arises again, feel free to open another thread. Thanks.

    Thread Starter tissi2

    (@tissi2)

    Hi there!
    The problem is NOT solved. It is still the same issue.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi in that case, can you email us to support@rextheme.com with the following information:

    • What widgets you used on that page.
    • Do you have any code minification plugin or caching plugin.
    • The widget you used, is that a default widget from Elementor or an add on.

    Our technical team will help you with a faster solution.

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
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