Support » Plugin: Accept Stripe Payments » Stripe\PaymentIntent instance not vaild ID

  • Resolved Wildcard

    (@thenewguy_14)


    So I have the paymetns set to authorize and when I got to capture them I get this error.

    “Could not determine which URL to request: Stripe\PaymentIntent instance has invalid ID:”

    It was working before but not sure if an update of yours broke it. I did disable all plugins, removed all new files I added, and switched themes and still no go. Any idea on what could be causing this?

    • This topic was modified 3 months, 1 week ago by Wildcard.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    So I have the paymetns set to authorize and when I got to capture them I get this error.

    Can you provide more information. I want to make sure I understand your question correctly.

    Thank you.

    Thread Starter Wildcard

    (@thenewguy_14)

    Yeah no problem so I have a product that I have set to “authorize only”.  Everything is working like it should. The payment is going into stripe and is held.  Then in the admin area of WP your plugin had a link/button for capture.  When I click that I am getting the error message in an alert window:

    ” Could not determine which URL to request: Stripe\PaymentIntent instance has invalid ID: “

    I have tried different themes, disabled all plugins and even rolled back your plugin to the previous version but the last update was a month ago and the newest one was working on Dec 5th since I have a charge in the WP admin area that I hit capture on and it worked. I can not for the life of me figure out what happened.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    Then in the admin area of WP your plugin had a link/button for capture.

    Did you follow the instructions below?

    https://s-plugins.com/authorize-only-transaction-stripe-payments/

    but the last update was a month ago and the newest one was working on Dec 5th since I have a charge in the WP admin area that I hit capture on and it worked. 

    Do you know if anything changed in your Stripe account?

    Kind regards.

    Thread Starter Wildcard

    (@thenewguy_14)

    Yes I followed the directions and the payments are being saved in the stripe admin. Nothing has changed in our stripe account

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, maybe carry out a test payment then check the capture link. Also make sure you enable Debug Logging so you can check the log file.

    Kind regards.

    Thread Starter Wildcard

    (@thenewguy_14)

    I have carried out a test payment and it was working but now it stopped for some reason and I can not capture the funds anymore. The error being thrown is through the plugins js so it has to do with some ID not being save correctly I think

    Plugin Support mbrsolution

    (@mbrsolution)

    Try the following. Deactivate and delete the plugin then install and activate a fresh new copy of the plugin. Then carry out the test again. Let me know what happens.

    Thank you.

    Thread Starter Wildcard

    (@thenewguy_14)

    I have tried that and I tried to rollback the plugin and wp core files changed themes and everything else that is says to do to debug wordpress.

    Can you confirm that the capture button is working for you?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, unfortunately there is not much more I can do from here. I have submitted a message to the developers to investigate further your issue.

    Kind regards.

    Plugin Author mra13

    (@mra13)

    I will investigate this and get back to you.

    Plugin Author mra13

    (@mra13)

    @thenewguy_14 Hi, I have just released a new version of the plugin that should fix this issue. Please upgrade it when you can and check it out.

Viewing 11 replies - 1 through 11 (of 11 total)
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