Title: Stripe webhook issue
Last modified: December 18, 2020

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# Stripe webhook issue

 *  Resolved [Nick B.](https://wordpress.org/support/users/dok_h/)
 * (@dok_h)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/)
 * Hi there,
 * I got an email from Stripe that said they are having trouble delivering data 
   to a webhook endpoint associated with my website (the failing webhook endpoint
   is /WC-API=wc_stripe).
 * In the summary they say:
 * “1032 requests had other errors while sending the webhook.
    You need to return
   anything between HTTP 200 to 200 for the webbook to be considered successfully
   delivered. “
 * Any suggestions? What are the known reason for this issue? Can plugin conflict
   be one?
 * Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/)
 * (@fevered)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/#post-13808403)
 * Hey there!
 * Could you please share a copy of your site’s System Status? You can find it via
   WooCommerce > Status. Select “Get system report” and then “Copy for support”.
   Once you’ve done that, paste it here in your response.
 *  Thread Starter [Nick B.](https://wordpress.org/support/users/dok_h/)
 * (@dok_h)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/#post-13808918)
 * Thanks for the fast reply!
 * Here is the system status: [https://pastebin.com/xKVU9Cns](https://pastebin.com/xKVU9Cns)
    -  This reply was modified 5 years, 5 months ago by [Nick B.](https://wordpress.org/support/users/dok_h/).
 *  Plugin Support [wpnomad a11n](https://wordpress.org/support/users/wpnomad/)
 * (@wpnomad)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/#post-13821605)
 * Hi [@dok_h](https://wordpress.org/support/users/dok_h/) ,
 * Thanks for sending the system status report.
 * While I don’t see any specific issue based on the status report, I believe you’re
   getting the error from Stripe either due to misconfigured webhook, or the security/
   other plugins or server setting is preventing the webhooks from being received
   on your site.
 * I recommend the following:
 * 1. Please make sure that your webhooks are configured as per the guide here: 
   [https://docs.woocommerce.com/document/stripe/#webhooks](https://docs.woocommerce.com/document/stripe/#webhooks)
   
   2. Check with your web host to see if there are any server security settings 
   that would prevent connection from external services. Also, I see that you have
   Wordfence installed and that may reject external connections for security, disable
   it and check if you still receive webhook related errors. 3. If the issue persists,
   then I recommend conducting a conflict test as per the steps here: [https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4](https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4)
 * Do let us know how that goes and if you need any further help from us.
 *  Thread Starter [Nick B.](https://wordpress.org/support/users/dok_h/)
 * (@dok_h)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/#post-13831425)
 * OK, thanks. I’ll try with disabling Wordfence first, then move to other plugins.
   I’ll let you know if I discover the cause.
 *  Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/)
 * (@fevered)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/#post-13844708)
 * Great! Keep us updated and let us know if you do find the source of the issue
   or not
 *  Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/)
 * (@fevered)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/#post-13872678)
 * Hey there, since I haven’t heard back from you in awhile I’ll mark this thread
   as resolved now. If you have any further questions, I recommend creating a new
   thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Stripe webhook issue’ is closed to new replies.

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## Tags

 * [webhook](https://wordpress.org/support/topic-tag/webhook/)

 * 6 replies
 * 3 participants
 * Last reply from: [fevered – a11n](https://wordpress.org/support/users/fevered/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/stripe-webhook-issue-2/#post-13872678)
 * Status: resolved