Title: Stripe webhook Invalid
Last modified: July 22, 2022

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# Stripe webhook Invalid

 *  Resolved [nhutwelker](https://wordpress.org/support/users/nhutwelker/)
 * (@nhutwelker)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/)
 * After following the instructions on creating a webhook I copy the secret code
   and and paste it under the webhook url and an error of
 * “Your form had the following errors:
 * Invalid or incomplete field passed (Field ID: tickets-commerce-stripe-webhooks-
   signing-key )
    The above setting was not saved. Other settings were successfully
   saved.”
 * Not sure what the issue is…
 * help

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [nhutwelker](https://wordpress.org/support/users/nhutwelker/)
 * (@nhutwelker)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/#post-15529212)
 * [5.3.2] 2022-04-05
    did not fix the issue
 * disabled all plugins
 * tried it again did not work
 * same error
 *  Plugin Support [Masood](https://wordpress.org/support/users/masoodak/)
 * (@masoodak)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/#post-15530511)
 * Hi [@nhutwelker](https://wordpress.org/support/users/nhutwelker/),
 * Thanks for reaching out!
 * The error you are getting seems to be related to webhook validation. A senior
   member of our team mentioned that the error is unrelated to webhook itself. It
   happens when the input field for the webhook key is not available during the 
   save operation. The actual webhook validation happens on the fly, as soon as 
   you paste it in the field.
 * So, after entering the Signing Secret, please wait until validation is done (
   [https://i.imgur.com/XZpxPyy.png](https://i.imgur.com/XZpxPyy.png)) before hitting
   Save Changes.
 * Kindly give it a try and see if this helps.
 * Kind regards,
    Masood
 *  Thread Starter [nhutwelker](https://wordpress.org/support/users/nhutwelker/)
 * (@nhutwelker)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/#post-15530731)
 * [@masoodak](https://wordpress.org/support/users/masoodak/)
 * I’ve disabled all my plugins
    Reverted back to 2022 theme by WordPress I pasted
   in the secret I’ve waited 20 minutes Nothing is validating.
 * [Screen shot here](https://lvpix.org/wp-content/uploads/2022/04/Screenshot_20220405-213704.png)
    -  This reply was modified 4 years, 4 months ago by [nhutwelker](https://wordpress.org/support/users/nhutwelker/).
      Reason: Add image
 *  Thread Starter [nhutwelker](https://wordpress.org/support/users/nhutwelker/)
 * (@nhutwelker)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/#post-15532530)
 * I let it sit for 10 hours no validation
 *  Thread Starter [nhutwelker](https://wordpress.org/support/users/nhutwelker/)
 * (@nhutwelker)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/#post-15532764)
 * seems to be working today….
    I switched to the 2022 theme disabled all unrelated
   plugins pasted the secret a little sync symbol popped up and came back as unverified
   I went to stripe and resent a webhook I came back to the site and it was verified.
 * not sure if something was done on the stripe’s side or the event calendar’s side,
   but it is now working for me
 * I am running the divi theme
 *  Plugin Support [Masood](https://wordpress.org/support/users/masoodak/)
 * (@masoodak)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/#post-15569178)
 * Hi there,
 * This thread has been pretty quiet for a while, so we’re going to go ahead and
   close it. If you’re still looking for help with this, please do open a new thread,
   reference this one and we’d be more than happy to continue the conversation over
   there.
 * Have a great day.
 * Kind regards,
    Masood

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Stripe webhook Invalid’ is closed to new replies.

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## Tags

 * [payment](https://wordpress.org/support/topic-tag/payment/)
 * [webhook](https://wordpress.org/support/topic-tag/webhook/)

 * 6 replies
 * 5 participants
 * Last reply from: [Masood](https://wordpress.org/support/users/masoodak/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/stripe-webhook-invalid/#post-15569178)
 * Status: resolved