• Resolved shiv99

    (@shiv99)


    Hi,

    Just received this message from Stripe:

    “We’re contacting you because we’ve had some trouble sending requests to a webhook endpoint associated with your yogaforall.ie account in live mode. Webhooks are used to notify your server about events that happen in your Stripe account, such as a payout completing or an invoice being created. The failing webhook endpoint is https://yogaforall.ie/wp-json/wc-stripe/v1/webhook.

    You or someone on your team has added that endpoint in your Stripe webhook settings, which you can view and edit here: https://dashboard.stripe.com/account/webhooks.

    Please note that in most cases a failing webhook does not impact your payments or payouts. However, if you use subscriptions we rely on your webhook endpoint to notify you of new invoices. These invoices may be delayed for up to three days if your webhook is unable to successfully receive them. If you use Checkout, you may be handling the checkout.session.completed event as part of your purchase fulfillment process as described here: https://stripe.com/docs/payments/checkout/fulfillment#webhooks. If you do, failure to handle these events may interfere with purchase fulfillment.

    We’ve attempted to notify the endpoint 529 times since 3 March 2021 at 11:30PM. If this endpoint is important to your application, please try and fix the issue. If you do not need the webhook endpoint you can delete it from your Stripe webhook settings. We will stop sending notifications to your webhook by 12 March 2021 around 11:30PM.

    Here is the summary of errors we have received when sending you webhooks:
    * 529 requests had other errors while sending the webhook.

    You need to return anything between a HTTP 200 to 299 for the webhook to be considered successfully delivered”

    There is no other payment gateway/plugin installed only yours. Can you please advise.

    TIA

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @shiv99

    That error message means you most likely have not correctly set up your webhook.

    You need to make sure you have copied and pasted the webhook secret into the plug-in API settings. Without the webhook secret all webhook requests will fail.

    Kind regards,

Viewing 1 replies (of 1 total)
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