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Paid Memberships Pro
Stripe Trouble (2 posts)

  1. Iamjb
    Member
    Posted 10 months ago #

    Every time a user enters their card info into stripe it doesnt process the payment all the way. It just refreshes the page and that page is now blank. It would seem like my site doesnt send the token back to stripe to process the payment. How do I make sure it does that?
    Im in test mode and copy/pasted the right keys into the right places. Also use the right test card numbers.

    What is the webhook url that I enter into stripe or how do I find that out?
    Should the subscription plans auto populate in stripe after i create them in your plugin? If not, is the plan ID the same as the name?
    PS: I am a rookie, so if you start talking about php blah blah blah, I dont know what that is.
    Thanks in advance

    https://wordpress.org/plugins/paid-memberships-pro/

  2. messica
    Member
    Plugin Author

    Posted 10 months ago #

    Hey there,

    Are you using any addons or custom code?

    It just refreshes the page and that page is now blank.

    Does that happen all the time or only under certain conditions? You can try turing WP_DEBUG on in your wp-config.php file to see if you get any errors when this happens.

    What is the webhook url that I enter into stripe or how do I find that out?

    In your Stripe dashboard, navigate to Your Account > Account Settings > Webhooks. Click "Add URL" and enter the URL found under the Web Hook URL section under Memberships > Payment Settings.

    Should the subscription plans auto populate in stripe after i create them in your plugin? If not, is the plan ID the same as the name?

    No, you don't need to add anything to Stripe manually. Actually, PMPro handles the entire plan creation process. If fact, things may look a bit weird in your Stripe event log, but we do it this way to ensure as much flexibility with custom pricing, trials, etc. with all of the gateways.

    Does that clear things up?

    Thanks,
    Jess

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