Support » Plugin: Accept Stripe Payments » Stripe Payment Plugin Not Working

  • Resolved sleekmouse

    (@sleekmouse)


    This plugin is giving me a lot of issues. I love the design and functionality of it, but I can do without these issues.

    Here is the problem:
    1) when checking out on Chrome & Safari browser, it’s taking me to the checkout results page and giving me this error, “System was not able to complete the payment. Invalid Stripe Token”

    2) The credit card pop screen doesn’t pop up like it should.

    I’ve double checked the Pk and SK live keys, and it is placed in the right locations. The live box is ticked off as well. So everything is suppose to be working properly. But it is not working on like how it should for Chrome and Safari. It seems to be working for Firefox though, which I thought it kinda odd.

    Please help!! I’m going crazy! Been at this for 8+ hours and still can’t figure out what is causing the issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, just for testing purposes can you carry out the following test. Can you test one of WordPress default themes like Twenty Sixteen or Seventeen?

    Thank you

    Thread Starter sleekmouse

    (@sleekmouse)

    Hi,

    Thanks for reaching out! But I was able to isolate the problem. It took me 9 hours! God damn! But basically, it was another plugin called TablePress, it doesn’t accept Stripe shortcodes, which caused a conflict in the codes to produce this error. I’ve contacted the developer of that plugin to get some support. When I get it, I will be posting an update to see if the problem is resolved!

    Thanks mbrsolution.

    Thread Starter sleekmouse

    (@sleekmouse)

    Hi,

    So it turns out that, it was a caching issue with the TablePress Plugin and the shortcodes. To fix this, you need to put this code in your site.

    [table id=12 cache_table_output=false/]

    Replace the 12, with your table id.

Viewing 3 replies - 1 through 3 (of 3 total)
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