Support » Plugin: Simple Membership » Stripe payment error when customer pay from Thailand

  • Resolved stantanee

    (@stantanee)


    Hello again.
    Always thank you for cool plugin.
    I ue Stripe payment to let customer regist to out site’s member.
    I tried payment and registration in Japan and Europe it works well.
    But when I let the person who live in Thailand try to push payment buttons of Simple membership, error message was shown like this
    “HTTP error occured during AJAX request.
    Error code: 405”

    And I asked Stripe support center, they said it’s no problem to use in Thailand.

    If you have any idea?
    Thank you very much for your support.

    Best regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, please carry out the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Let me know what happens.

    Thank you.

    Thread Starter stantanee

    (@stantanee)

    I carried out it already but still do not work only in Thailand.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I have submitted a message to the developers to investigate further your issue.

    Kind regards.

    Plugin Author wp.insider

    (@wpinsider-1)

    Our plugin doesn’t impose any limit for any country. So this issue will be something specific to this site’s setup.

    It looks like the ajax request to the wp-admin is failing. Which is normally a sign that there is a firewall or security setup on this site that’s causing this. Check your firewall setup that exist on this site via another plugin or htaceess or your hosting provider has applied country specific security rules.

    Start by asking your hosting provider why the site generates a 405 access error with wp admin ajax request for certain countries.

    Thread Starter stantanee

    (@stantanee)

    Thank you very much.
    I’m asking my hosting provider now.
    If I knew the issue, I will comment again.

    Best regards

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, please report back if you can to help others that might run into a similar issue as yourself.

    Kind regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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