Hey @wowpages,
Thank you for contacting us. We hope you had a wonderful Christmas. Regarding your question, can you please elaborate a bit more about the two separate Payment receipt settings you mentioned and which receipt you were able to get and which not?
Thank you!
When you go to Full Pay -> Forms -> choose a form -> EMAIL NOTIFICATIONS, there are two available email types – Payment receipt (The plugin sends this email when a customer makes a one-time payment) and Payment receipt (Stripe) (Stripe sends this payment receipt when a customer makes a payment). I have both set to “Enabled”. The first one, sent by Full Pay, works fine. The one sent by Stripe is not getting sent as far as I can tell. In my Stripe Settings -> Business -> Customer emails -> Payments -> Successful payments is set to ON, but there is a notice: “This setting is ignored when you create a payment in the API and provide the receipt_email parameter.”
@wowpages We were investigating this issue and it seems to be a bug. We have made a report of it and it will be fixed in an upcoming release. For now, can you disable the Stripe receipt option in the form and enable it in Stripe to see if that works?
