Support » Plugin: Paid Memberships Pro » Stripe Integration stopped passing Name, Address

  • Resolved chrisw123


    On 10/10/13 I did the latest upgrade for the plug-in and all new memberships since that date show nothing for the names or addresses in the Member List. Stripe does not have the information passed over there for customer information, either.

    The only thing that shows in the member list via the plugin is the e-mail address.

    Not sure I can unintall the plug-in and go backwards. Just wondering if this was as a result of the update in the plug-in, or what.

    Thank you!

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  • For anyone else that happens across this thread, I found the solution myself. The check box was added or changed on the PM Pro settings under

    Memberships -> Payment Gateway ->
    The box says: Show Billing Address Fields: Y/N (Stripe doesn’t require billing address fields. Choose ‘No’ to hide them on the checkout page.)

    This was not selected. So I changed it back to YES and now it works fine – addresses are collected and passed on to Stripe and the member list.

    Hi Chris,

    Thank you for posting the solution. Sorry we could not get back to you sooner. I will mark this as resolved.


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