Stripe Email Template

  • Resolved kapturefy

    (@kapturefy)


    1 year, 3 months ago

    Ok, when a client makes a payment they receive 2 emails, I have 2 hrs trying to find those templates to include some instructions necessary for clients to access the material they purchase…
    one says in the header: LOGIN DETAILS
    and its not present in the emails templates included with the plugin

    Can you help me and point me in the right direction?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    1 year, 3 months ago

    Hi @kapturefy

    Thank you for reaching out to Paid Memberships Pro.

    When a customer purchases with Stripe, the ‘Checkout – Paid’ email template is sent.

    We do not send login details directly in these emails, it may be a default WordPress user registration email that is being sent in this case.

    Under “Memberships” > “Settings” > “Email Settings” there is an option on whether or not to send the default WordPress emails.

    Please ensure that the option “Default WP notification email” is unchecked.

    Plugin Author Andrew Lima

    (@andrewza)

    1 year, 3 months ago

    Because there have not been any recent updates to this topic, we will be changing the status to resolved. If you have any new questions or if your issue persists, please feel free to create a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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