Stripe Checkout – Expiry Date ‘/’ Requirement

  • z_zay

    (@z_zay)


    6 years, 5 months ago

    I use Stripe for Woocommerce plugin at my Checkout. It’s working fine, but every day a number of customers email to complain about the Expiry Date field.

    On mobile, the Expiry Date must be entered in the form ‘MM/YY’ … The problem is, many iPhones don’t have the ‘/’ symbol on their keyboard by default, so these customers are unable to enter the expiry date in this format and as a result, their payment is rejected (as they enter it MMDD, but without the / symbol).

    Has anyone else experienced this problem?, Is there a way to fix this, and remove the requirement for the / symbol?

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