Title: Stripe Button Issues Last modified: July 14, 2018 --- # Stripe Button Issues * Resolved [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/) * I am having a problem with the Stripe Payments button in my WordPress site. I created an individual products page for each product that is being sold for my company, and I used the stripe short code to get the stripe button to pop up. and for some reason the stripe button won’t work until I refresh the page. When I went into the developer tools on Chrome to see what is going on it looks like the stripe button doesn’t fully load until the page refreshes. If anyone can help me out I’d appreciate it. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstripe-button-issues%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/stripe-button-issues/page/2/?output_format=md) [→](https://wordpress.org/support/topic/stripe-button-issues/page/2/?output_format=md) * Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10494805) * Hi, I checked your link above and this is the error message I see in Firefox. * > There is an error in your Stripe Payments shortcode. It is missing the “name” > field. You must specify an item name value using the “name” parameter. This > value should be unique so this item can be identified uniquely on the page. * Can you share the shortcode you are currently using. * Thank you * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10495858) * Hey. I am using this short code: [asp_product id=”16406″]. I have a shortcode for each individual product page that I have in my company’s website. - This reply was modified 7 years, 10 months ago by [juwang](https://wordpress.org/support/users/juwang/). * Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10495999) * Hi, that shortcode does not belong to this plugin. Here is an example of a shortcode. * `[accept_stripe_payment name="Cool Product" price="25.00" button_text="Pay Now" currency="USD"]` * Kind regards * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496005) * When I used the stripe functionality to insert a short code into my wordpress page that was what I got. I will use the short code you sent me and try it out. * Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496024) * Hi, you are correct the button in the editor creates that shortcode. I also tested this and it worked for me. So what I think is that you might have forgotten to add something to your product when you created it. * Regards * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496054) * I checked and I didn’t see anything that I was missing persay. I will change the short codes and notify you if there any change. * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496117) * Hey. I tried using the stripe short code that you sent me and it still doesn’t work. Would you like me to send you my account so you can login and see what I am seeing? * Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496123) * Hi, please try the following. Disable all of your other plugins except this one, then try again? Let me know what happens. * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496130) * Ok. I will try it. Give me one moment. * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496144) * I deactivated all of my plugins and nothing happened. The same situation keeps occuring * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496147) * I am getting this issue in the console however: `[Deprecation] Application Cache is deprecated in non-secure contexts, and will be restricted to secure contexts in M69, around September 2018. Please consider migrating your application to HTTPS, and eventually shifting over to Service Workers. See [https://goo.gl/rStTGz](https://goo.gl/rStTGz) for more details. s.applicationcache @ plugins.js?ver=4.9.7:20` - This reply was modified 7 years, 10 months ago by [juwang](https://wordpress.org/support/users/juwang/). * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496152) * I don’t know if that error is going to help or not but I thought that I’d just send it in. * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496164) * q.stripe.com/?event=checkout.close&h=768&w=1366&distinct_id=2d353b74-cb10-675f- 355a-174e9e0cca5c&lsid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&cid=bb94a3fc-5c10- 4974-99cf-57e41ee58f92&event_id=f35535c3-6d91-44d0-9490-8da869aacc8e_1&event_count =1&geolocation=US&manhattan=true&livemode=true&display_mode=desktop&container =iframe&option-_testOnlyUseMobileAlerts=true&option-logoUrl=&option-companyName =Beginners%20Social%20Media%3A%20Starting%20from%20scratch%20with%20Social%20Media& option-alipay=false&option-zipCode=false&option-allowRememberMe=true&option-url =http%3A%2F%2Fwww.waycreative.co%2Fbeginners-social-media-starting-from-scratch- with-social-media%2F&option-_testOnlyAutofillPaint=false&option-currency=USD& option-alipayReusable=false&option-createSource=false&option-amount=9900&option- supportsTokenCallback=false&option-locale=auto&option-purchaseDescription=1%20X% 20%2499.00&option-bitcoin=false&option-referrer=http%3A%2F%2Fwww.waycreative. co%2Fshop%2F&option-key=pk_live_0ygv61i51JVl8RNI8H7RS9CI&st-variant-use_elements =control&st-selector-use_elements=off:1 GET [https://q.stripe.com/?event=checkout.close&h=768&w=1366&distinct_id=2d353b74-cb10-675f-355a-174e9e0cca5c&lsid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&cid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&event_id=f35535c3-6d91-44d0-9490-8da869aacc8e_1&event_count=1&geolocation=US&manhattan=true&livemode=true&display_mode=desktop&container=iframe&option-_testOnlyUseMobileAlerts=true&option-logoUrl=&option-companyName=Beginners%20Social%20Media%3A%20Starting%20from%20scratch%20with%20Social%20Media&option-alipay=false&option-zipCode=false&option-allowRememberMe=true&option-url=http%3A%2F%2Fwww.waycreative.co%2Fbeginners-social-media-starting-from-scratch-with-social-media%2F&option-_testOnlyAutofillPaint=false&option-currency=USD&option-alipayReusable=false&option-createSource=false&option-amount=9900&option-supportsTokenCallback=false&option-locale=auto&option-purchaseDescription=1%20X%20%2499.00&option-bitcoin=false&option-referrer=http%3A%2F%2Fwww.waycreative.co%2Fshop%2F&option-key=pk_live_0ygv61i51JVl8RNI8H7RS9CI&st-variant-use_elements=control&st-selector-use_elements=off](https://q.stripe.com/?event=checkout.close&h=768&w=1366&distinct_id=2d353b74-cb10-675f-355a-174e9e0cca5c&lsid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&cid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&event_id=f35535c3-6d91-44d0-9490-8da869aacc8e_1&event_count=1&geolocation=US&manhattan=true&livemode=true&display_mode=desktop&container=iframe&option-_testOnlyUseMobileAlerts=true&option-logoUrl=&option-companyName=Beginners%20Social%20Media%3A%20Starting%20from%20scratch%20with%20Social%20Media&option-alipay=false&option-zipCode=false&option-allowRememberMe=true&option-url=http%3A%2F%2Fwww.waycreative.co%2Fbeginners-social-media-starting-from-scratch-with-social-media%2F&option-_testOnlyAutofillPaint=false&option-currency=USD&option-alipayReusable=false&option-createSource=false&option-amount=9900&option-supportsTokenCallback=false&option-locale=auto&option-purchaseDescription=1%20X%20%2499.00&option-bitcoin=false&option-referrer=http%3A%2F%2Fwww.waycreative.co%2Fshop%2F&option-key=pk_live_0ygv61i51JVl8RNI8H7RS9CI&st-variant-use_elements=control&st-selector-use_elements=off) 0 () Image (async) value @ inner-687d7504f00674…7a085599227c9.js:32 value @ inner-687d7504f00674…7a085599227c9.js:43 (anonymous) @ inner-687d7504f00674…7a085599227c9. js:32 s @ inner-687d7504f00674…7a085599227c9.js:32 u @ inner-687d7504f00674…7a085599227c9. js:32 value @ inner-687d7504f00674…7a085599227c9.js:32 close @ inner-687d7504f00674… 7a085599227c9.js:35 onClickClose @ inner-687d7504f00674…7a085599227c9.js:37 r @ inner-687d7504f00674…7a085599227c9.js:18 i @ inner-687d7504f00674…7a085599227c9. js:18 s @ inner-687d7504f00674…7a085599227c9.js:18 p @ inner-687d7504f00674…7a085599227c9. js:17 v @ inner-687d7504f00674…7a085599227c9.js:17 n @ inner-687d7504f00674…7a085599227c9. js:33 processEventQueue @ inner-687d7504f00674…7a085599227c9.js:17 r @ inner- 687d7504f00674…7a085599227c9.js:61 handleTopLevel @ inner-687d7504f00674…7a085599227c9. js:61 o @ inner-687d7504f00674…7a085599227c9.js:61 perform @ inner-687d7504f00674… 7a085599227c9.js:18 batchedUpdates @ inner-687d7504f00674…7a085599227c9.js:61 o @ inner-687d7504f00674…7a085599227c9.js:14 dispatchEvent @ inner-687d7504f00674… 7a085599227c9.js:61 r @ inner-687d7504f00674…7a085599227c9.js:58 q.stripe.com/? event=checkout.close&h=768&w=1366&distinct_id=2d353b74-cb10-675f-355a-174e9e0cca5c& lsid=bb94a3fc-5c10-4974-99cf-57e41ee58f92&cid=bb94a3fc-5c10-4974-99cf-57e41ee58f92& event_id=f35535c3-6d91-44d0-9490-8da869aacc8e_1&event_count=1&geolocation=US& manhattan=true&livemode=true&display_mode=desktop&container=iframe&option-_testOnlyUseMobileAlerts =true&option-logoUrl=&option-companyName=Beginners%20Social%20Media%3A%20Starting% 20from%20scratch%20with%20Social%20Media&option-alipay=false&option-zipCode=false& option-allowRememberMe=true&option-url=http%3A%2F%2Fwww.waycreative.co%2Fbeginners- social-media-starting-from-scratch-with-social-media%2F&option-_testOnlyAutofillPaint =false&option-currency=USD&option-alipayReusable=false&option-createSource=false& option-amount=9900&option-supportsTokenCallback=false&option-locale=auto&option- purchaseDescription=1%20X%20%2499.00&option-bitcoin=false&option-referrer=http% 3A%2F%2Fwww.waycreative.co%2Fshop%2F&option-key=pk_live_0ygv61i51JVl8RNI8H7RS9CI& st-variant-use_elements=control&st-selector-use_elements=off:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED * Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496169) * Hi, thank you for sharing. I have submitted a message to the developers to investigate further your issue. * Kind regards * Thread Starter [juwang](https://wordpress.org/support/users/juwang/) * (@juwang) * [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/#post-10496174) * Ok. Thank you so much! Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/stripe-button-issues/page/2/?output_format=md) [→](https://wordpress.org/support/topic/stripe-button-issues/page/2/?output_format=md) The topic ‘Stripe Button Issues’ is closed to new replies. * ![](https://ps.w.org/stripe-payments/assets/icon-128x128.png?rev=2705524) * [Accept Stripe Payments](https://wordpress.org/plugins/stripe-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/stripe-payments/) * [Active Topics](https://wordpress.org/support/plugin/stripe-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/stripe-payments/reviews/) * 23 replies * 4 participants * Last reply from: [juwang](https://wordpress.org/support/users/juwang/) * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/stripe-button-issues/page/2/#post-10501566) * Status: resolved