Support » Plugin: WooCommerce Stripe Payment Gateway » Stripe asks for a credit card even when store credit covers the cost

  • Resolved jgonzo127

    (@jgonzo127)


    We are implementing gift cards that add store credit using the Smart Coupons plugin. We notice that on checkout, the Stripe payment gateway asks for a credit card even when the store credit covers the cost of the subscription. Is there a way to prevent the requirement of a credit card on checkout when the order total is $0?

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  • Plugin Support Hannah S.L. a11n

    (@fernashes)

    Automattic Happiness Engineer

    Hi there!

    As you’re using the Smart Coupons plugin, it would be better if you created a ticket via woocommerce.com. Can you please send along your System Status log when you submit the ticket?

    Thanks!

Viewing 1 replies (of 1 total)
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