Support » Plugin: WooCommerce Stripe Payment Gateway » Stripe API keys can not be recognized

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support AW


    Automattic Happiness Engineer

    Hey there!

    I insert all API keys but they are not working. “This will disable any connection to Stripe.”

    If your API keys are not working, we definitely recommend generating new keys in your Stripe dashboard:

    One more thing, how can I setup redirects url for stripe connect?

    If I click “Connect” on vendor dashboard, the next page opens

    I’m not sure how that would be done to be honest, that would be more of something to ask Stripe about.

    Could you send me an email for reply at

    There’s not a way to have replies here in the forum go to emails unfortunately.

    Hello @ktownindex,

    The problem can come from a critical bug that WooCommerce has not fixed for ten days already. It is not a problem of keys but of connection between your store and Stripe due to this bug. I am using Full Stripe premium plugin, another plugin for STripe but without caddy, with the same keys and it works fine … Please read the problem mentioned on this link below.
    Read this topic that talks about the WooCommerce plugin bug fixed for weeks already. During this time I have to deal with customer payment issues due to this bug !


    WP Full Stripe plugin which works correctly unlike WooCommerce Stripe Payment Gateway, but with a link without using a cart:

    Plugin Support dougaitken


    Automattic Happiness Engineer

    Hi @denis66

    If you’re still having trouble with our Stripe extension (not another third-party plugin) can I ask you to open a support request directly here with full details?

    I will mark this thread as Resolved for now so we can pick up again via Support.


Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.