Support » Plugin: GDPR Cookie Compliance » Strictly Necessary Settings

  • Resolved jon10d

    (@jon10d)


    Hi,

    I seem to be having trouble getting the cookie notice exactly as intended on a site. I wish to have the Strictly Necessary Cookies as optional with the ability to enable or disable it, however it is currently permanently enabled/greyed out. Trying to change this in the settings does not seem to work as clicking ‘save changes’ on the Strictly Necessary settings page does not seem to actually save it.

    I had added in Google Analytics code as 3rd party and this works absolutely fine as it should.

    The intention is that it works the same as in the example 1 here https://www.mooveagency.com/wordpress-plugins/gdpr-cookie-compliance/ with the exception of it being a fullscreen format rather than a banner.

    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @jon10d,

    Thanks for using our plugins.

    If you are using the Full Screen Banner feature, the strictly necessary cookies should be always enable, otherwise the user can’t save the preferences and browse your site. We have to store the user preferences (eg. 3rd party cookies disabled / enabled) and hide the full screen banner.

    Hope this makes sense.

    Hi,

    I understand that they need to be on for the cookies to work – on your site plugin demonstration https://www.mooveagency.com/#moove_gdpr_cookie_modal it shows the Strictly Necessary option to be toggleable on and off? On the site I am working on this is not the case, and the option is greyed out. This also doesn’t solve why changing settings won’t save?

    If a user doesn’t want the cookies enabled then they need to be able to turn them off.

Viewing 2 replies - 1 through 2 (of 2 total)
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