Support » Plugin: Discount Rules for WooCommerce » Strange Vat/tax issue

  • Resolved mutznuts1

    (@mutznuts1)


    Hi Thanks in advance for any help you can give,
    I have installed pro 2.3.4 Installation process went well,
    Set up some rules as a test to ensure everything was working as it should before going onto live products,
    Found an issue which is as follows,
    Item in product listing excluding vat@20% £2.50, Apply bundle set discount to allow 4-£10.
    Shows items in cart as being item price £3.00 with subtotal £10
    Basket Totals £12 inc vat when basket total should be £10.
    image of cart

    • This topic was modified 2 months ago by mutznuts1.
Viewing 3 replies - 1 through 3 (of 3 total)
  • kowsaliya

    (@kowsaliya)

    Hi
    Thanks for reaching out.

    Do you have any other discount rules plugins enabled in your site ?

    Is it possible to open a support ticket with screenshots of rule setup so that one of our support engineers will help you to resolve the issue.

    Really appreciate it.

    Thanks,
    Team Flycart.

    Thread Starter mutznuts1

    (@mutznuts1)

    Hi Thanks for the reply, I have been in touch with support and it appears that my error was in the VAT applied, I should have the vat included on the product page so it tallies with the checkout. where i had the prices excluding vat on the product page so essentially vat was being doubled.

    kowsaliya

    (@kowsaliya)

    Happy that you found a solution @mutznuts1.

    Feel free to reach us out in case of any further assistance.

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.