Strange text in email

  • Resolved m0r0mete

    (@m0r0mete)


    2 years, 2 months ago

    For some reason I have a strange text: rrrrrr in the emails sent to customer. The text is displayed just above the [ORDER #xxxx] (date). In console the text belongs to css class : “yaymail_builder_instructions”

    Maybe its some text I wrote by mistake somewhere.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support alina98

    (@alina98)

    2 years, 2 months ago

    Hi @m0r0mete ,

    Thanks for reaching out!

    Can you please send a screenshot of this?

    Kind regards,
    Alina

    Thread Starter m0r0mete

    (@m0r0mete)

    2 years, 2 months ago

    Sure, here it is : https://postimg.cc/xXbGH6h3 . Thanks.

    Plugin Support alina98

    (@alina98)

    2 years, 2 months ago

    Hi @m0r0mete ,

    Please let me check this with the dev and I will feed you back as soon as possible.

    Thank you!
    Alina

    Thread Starter m0r0mete

    (@m0r0mete)

    2 years, 2 months ago

    Ok, thanks. Maybe it’s something I have done, some dummy text I’ve entered somewhere, although I doubt it. I temporarily deactivated the plugin and used the default woo email templates. The text does not appear so it must be something related to your plugin.

    • This reply was modified 2 years, 2 months ago by m0r0mete.
    Plugin Support mialewp

    (@mialewp)

    2 years, 2 months ago

    Hi @m0r0mete,

    Please double check on your setting by go though WooCommerce -> Settings -> Payments and check if there is any text on ”instructions” field https://ibb.co/z7ZTn0V and you also can go to those templates and turn ”display payment instructions” off as reference https://ibb.co/xGncf1b.
    If you have any questions, feel free to contact us.

    Many thanks!
    Mia

    Thread Starter m0r0mete

    (@m0r0mete)

    2 years, 2 months ago

    Many thanks! Problem solved. It was in “Direct bank transfer” , I added some dummy text in the instruction field. Thanks again for your support!

    Plugin Support mialewp

    (@mialewp)

    2 years, 2 months ago

    Hi there,

    Thank you so much for choosing our plugin. If it’s possible, can you leave YayMail a review here please?
    https://wordpress.org/plugins/yaymail/#reviews

    Your review will motivate us to develop more plugins and have awesome users like you.​ 😉

    Kind regards,
    Mia

Viewing 7 replies - 1 through 7 (of 7 total)
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