Strange Read/Write Errors??

  • Resolved tuccimane

    (@tuccimane)


    7 years, 10 months ago

    Just ran a full scan on my site. I assume that with a clean site there would be ZERO read/write errors for any core files?

    However, for my site I get read/write errors for ALL these…

    X…/html/wp-admin/includes/class-wp-ms-users-list-table.php
    X…/html/wp-admin/includes/meta-boxes.php
    X…/html/wp-admin/includes/template.php
    X…/html/wp-admin/includes/update-core.php
    X…/html/wp-admin/includes/user.php
    X…/html/wp-admin/js/comment.js
    X…/html/wp-admin/js/set-post-thumbnail.min.js
    X…/html/wp-includes/post.php
    X…/html/wp-includes/query.php
    X…/html/wp-includes/taxonomy.php
    X…/html/wp-includes/wp-db.php
    X…/html/wp-includes/js/tinymce/tinymce.min.js

    What’s going on here? How can I even attempt to fix this? What XXX (ex. 777, 755, 644) should the file permissions be for these? I have FTP access, and I can download, upload, delete, and edit all these files and their permissions.

    Also, I run WP Super Cache and I have a full site cache right now, yet it only showed a read/write error for the root index.html/gz files and two gallery pages index.html/gz files.

    There is also a read/write error for
    X…/html/wp-content/plugins/wp-super-cache/wp-cache.php

    I’ve had serious admin dashboard problems lately, and if I wasn’t running Autoptimize & Super Cache the front end would be deadly slow as well. I found out I have CPU Load spikes and was running this plugin to see if there was malware, or brute-force attacks happening or something out of the ordinary.

    All I got was a ton of these read/write errors (there was a bunch for ninja-forms files but I assume that’s all well and dandy, same for the read/write errors on my e-tagged autoptimize js files).

    Any advice?

    https://wordpress.org/plugins/gotmls/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Eli

    (@scheeeli)

    7 years, 10 months ago

    There is nothing well and dandy about any file getting a read/write error. It does not mean that file is malicious or infected. It just means that my plugin was unable to read/scan the contents of that file. This also does not necessarily mean that the permissions on those files are “wrong” (although that is sometimes the reason for the error). In this case, given the other problems you have said that you are having on this server, my intuition tells me that your server is not meeting your system resource needs in many ways. All these errors could simply be caused be the memory_limit being set too low on the server, or the server just may not be powerful enough to run this site with everything that is currently going on with it. It is true that an infected site, or a site that is being targeted by hackers, will cause more load on the server’s resources, and you will notice this more on a smaller/light-weight server.

    You’ll need to look in the server’s log files to be sure of what the problems are that are causing these errors. But I can already tell you that my best advice would be to move your site to a better server.

    Thread Starter tuccimane

    (@tuccimane)

    7 years, 10 months ago

    Eli,

    Any chance you could help me or direct me on how to set up a an error log?

    I go into my cPanel on GoDaddy (the issue with this server is a) it is GoDaddy, b) it isn’t even GoDaddy it’s a GoDaddy affiliate who uses GoDaddy servers…)

    I go to my File Manager and I have Access Logs I can look at, but under the error logs there are no existing files.

    That means I need to set up an error log to even begin looking at such things yes?

    Also these errors may or may not have occurred because I tried to open the firewall settings in a separate tab while running my scan and crashed into a 500 error (probably was already at 80% CPU with your scan going) but your amazing plugin kept running in my other tab anyway. Maybe it was scanning to no avail briefly and then when the CPU load dropped and 500 error went away it was scanning properly again? I have no idea.

    I just figured out that since I can’t change GoDaddy’s php5.ini, I can drop one in my root using the cPanel. Maybe because they had me set to 64M the CPU Load was coming in very high, because I was running Server Stats plugin for a bit and saw that my normal memory usage was ~45M. It would say I was using a small % of my 256M set for WordPress, but none of that matters if the server is capped at 64M yes?

    I dunno, just trying to figure all this out. I’ve had problems since the beginning, and I am just a developer, not the site owner. I work for an agency and advised the client to upgrade his hosting before or at least go directly though GoDaddy and not some GoDaddy middle-man. His response? “Our internet here is 5MB download and 3MB upload”.

    I.e., the guy is totally out of touch with the whole deal. He gave me his ISP IT guy’s phone number. I had to track down his hosting company myself and get them to call him to give me access so I could even install the database. Then I told him to change his hosting when I started to experience some seriously slow load times after the fresh install.

    He claimed to have dealt with it and I was seeing he was on GoDaddy hosting, and things got faster, but it was just a fluke I think because I went back and I still have access to his old hosting and it’s still his current host.

    I’m rambling now. Thank you for your help. Hopefully I can figure this all out eventually.

    Plugin Author Eli

    (@scheeeli)

    7 years, 10 months ago

    GoDaddy has support pages that tell you how to enable error logging, but it’s not a lasting setting sometimes I’ve had trouble getting anything accurate out of them. There is not much I can do for you in this situation. It sounds like the real problem is getting the guy to switch to a bettpage er server. Maybe you can get him to start paying you for hosting and you cam mave the site to a better hosting plan that you control so that you have more power to fix problems when they come up?

    Try increasing the memory_limit in your new custom php.imi file and you can call the phpinfo() function in a php file to see if it is affective. then maybe you will have less errors, but what you said about the 500 errors is true, varying load on the server may affect the results during a scan if the server is over burdened.

    Good luck 😉

    Thread Starter tuccimane

    (@tuccimane)

    7 years, 10 months ago

    Eli,

    Thanks again for the info.

    I did manage to bump up my server memory_limit value, didn’t help too too much, but it will at some point I bet. I also went ahead and downloaded the HeartBeat Control plugin in case that’s an issue. I cleaned up my wp_options like crazy and all tables for that matter really. And I managed to trash some cron tasks from plugins that I deleted ages ago after cleaning the wp_options.

    Hopefully things come around here.

    I just want to comment on your devotion to your project. I see you all over your forum, and all over the support here. There aren’t too many authors with that type of direct support and dedication to their craft. I can say for sure though, that every author like that that does exist – I own their plugin and use it regularly.

    Plugin Author Eli

    (@scheeeli)

    7 years, 10 months ago

    Thanks 😉

    Aloha, Eli

Viewing 5 replies - 1 through 5 (of 5 total)
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