Support » Plugin: GD Rating System » Strange rating value

Strange rating value

  • maurodimarino

    (@maurodimarino)


    4 months, 1 week ago

    Hello i noticed a strange rating on a website I am developing. I send you a screenshot:

    https://paste.pics/a1782c5d1d44f7fe49678da6e2478f57

    I can’t set the limit of ratings trought the settings and I’v inserted a shortcode in the table like this one:

    [gdrts_stars_rating type="posts.page" id="23" distribution="normalized" template="default" alignment="none" style_type="font" style_font_name="star" style_image_name="star" style_size="20" font_color_empty="#ececec" font_color_current="#ffd000" font_color_active="#ffd000" /]

    Can you help me?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Milan Petrovic

    (@gdragon)

    3 months, 3 weeks ago

    This can be caused by various things, including broken data (if you imported from other plugins), the problem with database connection and ratings were not properly calculated.

    Backup your database (just in case), and run Recalculate Data tool in the Ratings System -> Tools.

Viewing 1 replies (of 1 total)
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