Strange problem with home page caching

  • Resolved aldon

    (@aldon)


    6 years, 11 months ago

    Hi team.

    For over a year i used LiteSpeed Web Server in version 5.2.2. and all works fine. On the last update of cpanel, demand to update LWS το version 5.3.6, so it will be upgraded to its latest version.

    I select 5.3.6, i restart the litespeed and then a very strange problem with home page caching appears.

    After a while, the home page of my site (only on desktops) doesn’t load. On mobile devices the home page loading normally. All others pages loading normally, both in desktop and mobile devices. I selected to Cache Mobile separately from the settings of LiteSpeed Cache wordpress plugin (2.9.4.1).

    This bug fixed only if i restart LWS fron cpanel. Then, home page on desktops works normally for a while, and then the bug appears again and the home page didn’t loading.

    Also, the bugs appears only to visitors (non logged-in users) of my site. The home page works/load normally to logged-in users.

    The bugs appears and if i select LWS v5.3.5. I can’t select the v5.2.2 because if i do, appears 403 error to all pages on my site.

    As a temporary solution i have chosen not to cache the home page of my website.

    I use:
    Wordpress 5.1
    LiteSpeed Web Server 5.3.6 (build 6)
    LiteSpeed Cache wordpress plugin 2.9.4.1
    Control panel: WHM v78.0.16
    PHP: 7.0

    LiteSpeed Report Number: VHZTGLYL
    Report date: 03/12/2019 10:12:18

    Did you have any solution for this bug?

    • This topic was modified 6 years, 11 months ago by aldon.
    • This topic was modified 6 years, 11 months ago by aldon.
    • This topic was modified 6 years, 11 months ago by aldon.
    • This topic was modified 6 years, 11 months ago by aldon.
    • This topic was modified 6 years, 11 months ago by aldon.
Viewing 13 replies - 1 through 13 (of 13 total)
  • stanley@litespeed

    (@stanleylitespeed)

    6 years, 11 months ago

    HI @aldon, could you please provide your Report Number, found in WP Admin > LiteSpeed Cache > Report.

    Thread Starter aldon

    (@aldon)

    6 years, 11 months ago

    hello stanley, thank you for quick response. I mentioned it to my original post:

    LiteSpeed Report Number: VHZTGLYL
    Report date: 03/12/2019 10:12:18
     

    Thank you

    Plugin Support qtwrk

    (@qtwrk)

    6 years, 11 months ago

    Hi,

    Does that issue only happen on homepage ? or any other page as well ?

    Best regards,

    Thread Starter aldon

    (@aldon)

    6 years, 11 months ago

    @qtwrk thank you for your responce. No, the issue happens only on homepage and only on desktops.

    Thank you

    Plugin Support qtwrk

    (@qtwrk)

    6 years, 11 months ago

    Hi,

    Do you see any PHP error on log ?

    Please try add /$ to URI exclude in tab 6 and see how it goes

    Best regards,

    Thread Starter aldon

    (@aldon)

    6 years, 11 months ago

    @qtwrk hello. I haven’t noticed any php error on log.

    i add /$ on tab 6, i’ll watch it and i inform you.

    Thank you

    Thread Starter aldon

    (@aldon)

    6 years, 11 months ago

    Update: the problem still exist, even though I add /$ to URI exclude on tab 6.

    Plugin Support qtwrk

    (@qtwrk)

    6 years, 11 months ago

    Hi,

    Now please add it into exclude cache as well , and verify that your homepage that you see x-litespeed-cache: no-cache header , and see how it goes.

    Best regards,

    Thread Starter aldon

    (@aldon)

    6 years, 11 months ago

    as i wrote on my first post, i have already do this (not caching homepage, Do Not Cache URIs /$ on tab 4), but isn’t the solution. i want to server cached homepage

    Plugin Support qtwrk

    (@qtwrk)

    6 years, 11 months ago

    Hi,

    Yes, it’s not solution , it’s just testing and checking first so we can determinate where the issue from.

    Do you have any pattern to trigger it ? or it just happens randomly in time ?

    Also recently LSWS 5.3.7 and LSCWP 2.9.5 are released, please update them.

    Best regards,

    Thread Starter aldon

    (@aldon)

    6 years, 11 months ago

    @qtwrk the issue appears randomly, after 5-15 minutes when i restart the litespeed web server.

    As a temprorary solution, i install one more cache plugin (w3 fastest cache) and i set to to cache only the homepage.

    I just updated to the latest versions (LSWS 5.3.7 and LSCWP 2.9.5) and i test if they fix the issue.

    • This reply was modified 6 years, 11 months ago by aldon.
    • This reply was modified 6 years, 11 months ago by aldon.
    • This reply was modified 6 years, 11 months ago by aldon.
    Plugin Support qtwrk

    (@qtwrk)

    6 years, 11 months ago

    Hi,

    If the issue still happens on latest version , pleaase submit a ticket here

    Best regards,

    Thread Starter aldon

    (@aldon)

    6 years, 11 months ago

    the same issue appears. I submit a ticket. thank you

Viewing 13 replies - 1 through 13 (of 13 total)

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