Strange looking Checkout ?

  • Resolved dervonz

    (@dervonz)


    2 years, 6 months ago

    Hi Support,

    i got a strange problem.
    Using BeTheme latest Woocommerce and German Market and suddenly
    my checkout looks strange and has those steps on top “1 – Cart 2 – Checkout 3- Order”
    Due to this new design, the payment plugins do not load correctly.

    New design?
    https://ibb.co/rvKZj63

    The Summary on the right belongs standard to the left under Orderdetails https://ibb.co/GMmbBKD

    Why do i have that new optic? I need the standard template back 🙂

    Can you help me?

    Best regards and thank you

    Christian

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    2 years, 6 months ago

    Hi Christian,

    After inspecting elements on your checkout page, I can see that you are using a plugin called Checkout for WooCommerce.

    By looking at the demo on the plugin’s site, I can say that they’re behind the “new optics” that you’re seeing on your checkout page.

    Thus, I’d recommend that you get in touch with them regarding the standard template you’ve referred to.

    You can reach them by clicking the “Help” button on their site.

    Hope this helps.
    Thanks.

    Thread Starter dervonz

    (@dervonz)

    2 years, 6 months ago

    Hi abwaita,

    please take another look.
    I tried that out for a solution.

    Just check again.
    I deactivated it.

    Thank you so much!

    Thread Starter dervonz

    (@dervonz)

    2 years, 6 months ago

    Is this the normal looking Checkout with that 1-2-3 label on top?
    I think i got a design before which was years older and suddenly that changed.

    In combination with the plugin “German Market” which i need the change between the Payments are stuck sometimes. Is German Market deacitvated all works fine.

    Talking to German Market creators also.

    Plugin Support abwaita a11n

    (@abwaita)

    2 years, 6 months ago

    Thanks for getting back.

    I just did another check and it seems that the design is being controlled entirely by the Betheme theme.

    Everything seems to match their demo now, from the checkout steps to the alignment of the different elements on the checkout page.


    Link to image: https://snipboard.io/sgh7It.jpg

    Thus, I’d recommend that you inquire from the theme authors about any changes you’re seeing that are quite new.

    Here’s their support page – https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048/support.

    Hope this guides you forward!
    Thanks.

    Thread Starter dervonz

    (@dervonz)

    2 years, 6 months ago

    Thank you that’ll help!!

    Thanks thanks thanks! 🙂

    Plugin Support abwaita a11n

    (@abwaita)

    2 years, 6 months ago

    You’re welcome!

    Since you’ll be getting further assistance from the theme authors, kindly allow us to mark the thread as resolved on our end.

    Should you have any other questions, feel free to create a new thread with us.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Strange looking Checkout ?’ is closed to new replies.