Support » Fixing WordPress » Strange database problem with site – please help

  • Resolved NHM3824


    My site,, crashed and burned the other day when I was trying to change the header image. Long story short, I’ve re-uploaded all of the WordPress files and the database backup. I now have the front page, but any link or image within the database is not showing. The links are dead.

    It seems as though there’s some type of problem within the path to these fields. I’ve also repaired and optimized every table within the database.

    I can’t access any of my WordPress admin pages.

    Please, anyone have insight to share?

Viewing 15 replies - 1 through 15 (of 23 total)
  • There’s a login here

    But gets a blank screen.

    Could try deactivating all plugins. How to deactivate all plugins when not able to access the administrative menus?

    If that doesn’t resolve it, I’d consider downloading a fresh copy of WordPress from the Download tab at the top of this page, then use something like 7-Zip to extract the files. Then reupload the files to your host. Review Uploading WordPress to a remote host and make sure you are using ASCII transfer mode in your FTP client.

    If you have an .htaccess file, that too could be causing the problem–rename that if necessary.

    After you can login update your permalinks Settings->Permalinks.

    Thanks. I just went to the wp-login page, logged in, but it took me to yet another blank page. Argh! :-S

    Do you think the problem is on the server end?

    Do you think the problem is on the server end?

    Not necessarily — review my comments above.

    Okay, followed your advice, strangely, it’s up again and the links are corrected, though the permalinks settings were correct.

    The last remaining problem I have is for whatever reason, the link to all of the images I’ve uploading is having problems. They’re not showing. Thoughts?

    Thanks for your help.

    One other thing, any post that used to hold an image, has strange “TM” symbols in the post’s text. See here for an example:

    Remote Cameras and Video Equipment for At-Home Caregiving

    Here’s another problem, when I click “activate” for the plugins, they become activated, but it takes to yet another blank page when it should lead to the activated page. Something strange is still going on.

    When I move to upgrade automatically to the latest version of the plugins, it goes through all of the steps except “plugin upgraded successfully” even though it does upgrade the plugin.

    Where is the .htaccess file found? I’m not seeing it.

    Perhaps this is my problem – lol – the .htaccess file is GONE! Do I need to reinstall WP with a whole new database and then upload the backup in order to generate the .htaccess file?

    Change your FTP client preference to see it.

    It’s “hidden” in the root.

    Thanks – found it. This is what it states:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress

    Updating your permlinks (Settings->Permalinks) will typically regenerate your .htaccess file.

    Your images are usually stored in the wp-content/uploads folder so if you blew that up (deleted it and didn’t restore it) find a backkup and restore from that. If you don’t have a backup ask your host if they have one.

    Oooh, making progress. You were right, that folder was burned. I uploaded a saved copy and SOME of the images are back, but not all. The following page, for example, is still missing its picture and the strange “TM” symbols are present in the posts:

    Remote Cameras and Video Equipment for At-Home Caregiving

    Think I’m missing another file somewhere?

    The following is listed in my Misc. Settings “store uploads in this folder” text field (not “host,database info” text, but the actual info):

    /services/webpages/util/r/o/”host,database info”/

    I changed it to straight “wp-content/uploads” and clicked save changes, but then it takes me to a blank page, though the change is saved. The change doesn’t yield the missing images, though.

    I’m assuming it SHOULD be “wp-content/uploads” – yes?

    Well setting that would change to location of ‘existing’ images you attached to posts.

    You do need to know if you have the Organize my uploads into month- and year-based folders set.

    I uploaded a saved copy and SOME of the images are back, but not all.

    Was that ALL your images. I would look to see if you can find the missing image from that post in your Media Library.

Viewing 15 replies - 1 through 15 (of 23 total)
  • The topic ‘Strange database problem with site – please help’ is closed to new replies.