Support » Plugin: Popup Maker - Popup for opt-ins, lead gen, & more » Strange conflict with Gravity Forms links

  • Resolved redkite

    (@redkite)


    If I include a link in any field in Gravity Forms, the Popup Maker button is moved to within the content area below the Submit button and unstyled and the link is repeated multiple times within the PUM code. If I remove the link, it’s totally fine.

    https://snipboard.io/BNVnMF.jpg

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter redkite

    (@redkite)

    To clarify this happens if the link is in the Consent field or a text field or an HTML field, it doesn’t seem to matter. Every bit of text on the form is made clickable.

    • This reply was modified 4 months, 2 weeks ago by redkite.
    Plugin Support Maria Togonon

    (@mariatogonon)

    Hi @redkite – we are sorry to hear that you are having this issue.

    Could you send us a test page where we can take a closer look and we can investigate this further?

    Thread Starter redkite

    (@redkite)

    I’m not sure what was happening. I uninstalled and reinstalled the plugin and it stopped though.

    Thread Starter redkite

    (@redkite)

    No, it’s still happening.

    If you look at the code near the button here, you’ll see 4-5 links to the privacy page:

    https://diamondjwagyu.com/test/

    If I remove the link from Gravity Forms, the button behaves normally and all the extra links also go away.

    Thread Starter redkite

    (@redkite)

    Actually, I tried putting the link in the PUM content instead of the form. Same issue.

    Looking for a different plugin now.

    Plugin Author Daniel Iser

    (@danieliser)

    @redkite – This 100% of the time indicates the link was malformed and missing a closing tag. This causes all HTML after it to be rendered as if it was inside the link.

    Common issue we saw early on where people had a link in their footer that was unclosed, but since nothing came after that in their normal page view they never noticed it. But popups are rendered hidden below the footer, so they were affected by often longstanding previous issue.

    Hope that helps in the future.

Viewing 6 replies - 1 through 6 (of 6 total)
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