Title: Strange code in email… html?
Last modified: August 31, 2016
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# Strange code in email… html?
* Resolved [goldengate](https://wordpress.org/support/users/goldengate/)
* (@goldengate)
* [10 years, 1 month ago](https://wordpress.org/support/topic/strange-code-in-email-html/)
* I am using the Enfold theme on my website. When my emails go out, they include
text like this under the image:
[av_image src=’[http://www.thomashenthorne.com/wp-content/uploads/2016/04/Oscar-de-la-Renta-de-Young-26-1030×773.jpg’](http://www.thomashenthorne.com/wp-content/uploads/2016/04/Oscar-de-la-Renta-de-Young-26-1030×773.jpg’);
attachment=’4696′ attachment_size=’large’ align=’center’ styling=” hover=’av-
hover-grow’ link=” target=” caption=” font_size=” appearance=” overlay_opacity
=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’fade-in’][/
av_image]
* Is there a way to prevent this?
* Thanks
* [https://wordpress.org/plugins/email-subscribers/](https://wordpress.org/plugins/email-subscribers/)
Viewing 6 replies - 1 through 6 (of 6 total)
* Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
* (@storeapps)
* [10 years, 1 month ago](https://wordpress.org/support/topic/strange-code-in-email-html/#post-7305022)
* [@goldengate](https://wordpress.org/support/users/goldengate/),
* The [av_image] shortcode is coming some other plugin or theme and which is why
you are seeing it in under your images? From which plugin or theme it is coming?
* Thread Starter [goldengate](https://wordpress.org/support/users/goldengate/)
* (@goldengate)
* [10 years, 1 month ago](https://wordpress.org/support/topic/strange-code-in-email-html/#post-7305052)
* Thanks… it is coming from the Enfold theme, which is one of the top 10 WordPress
themes in existence. It happens with you use their “Avia Layout Builder” instead
of the standard text editor when creating a post.
* Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
* (@storeapps)
* [10 years, 1 month ago](https://wordpress.org/support/topic/strange-code-in-email-html/#post-7305054)
* [@goldengate](https://wordpress.org/support/users/goldengate/),
* Can you remove that code from the image and then have a check?
* Thread Starter [goldengate](https://wordpress.org/support/users/goldengate/)
* (@goldengate)
* [10 years, 1 month ago](https://wordpress.org/support/topic/strange-code-in-email-html/#post-7305057)
* The issue is that the Avia Page Builder adds all the shortcodes.. not possible
to remove. You might want to work with the Enfold theme developers (Kriesi) as
they have a huge support network / forum and could probably work with you to
see why the two aren’t working together correctly.
* If I contacted them, they would just tell me it’s a plugin compatibility issue
and send me back to you… 🙂
* Thread Starter [goldengate](https://wordpress.org/support/users/goldengate/)
* (@goldengate)
* [9 years, 8 months ago](https://wordpress.org/support/topic/strange-code-in-email-html/#post-8263315)
* This is still an issue and I’ll have to stop using this plugin if we cannot resolve.
* Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
* (@storeapps)
* [9 years, 8 months ago](https://wordpress.org/support/topic/strange-code-in-email-html/#post-8275727)
* [@goldengate](https://wordpress.org/support/users/goldengate/),
* We’ll check in later releases.
Viewing 6 replies - 1 through 6 (of 6 total)
The topic ‘Strange code in email… html?’ is closed to new replies.
* 
* [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
* [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
* [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
* [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)
## Tags
* [enfold](https://wordpress.org/support/topic-tag/enfold/)
* 6 replies
* 2 participants
* Last reply from: [storeapps](https://wordpress.org/support/users/storeapps/)
* Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/strange-code-in-email-html/#post-8275727)
* Status: resolved